Quality & Contracts Specialist — Data-Driven Improvement

Buckinghamshire Council; Aylesbury; Hybrid; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Employee Assistance Programme

Generous Pension Scheme

Discount gym memberships

Costco membership

Travel discounts with Arriva

Job summary

Buckinghamshire Council is seeking a proactive Quality and Contracts Support Officer to support commissioning, quality assurance and contract monitoring for health and social care services across Buckinghamshire.

You’ll analyse data, gather feedback, assist audits and contribute to service improvement initiatives while providing administrative support to the team. A hybrid office/remote arrangement is expected a couple of days in the office per week.

Qualifications

• Experience in data analysis, contract monitoring, quality assurance or service evaluation in health/public sector.
• Strong ICT skills including Excel, Word and PowerPoint.
• Educated to A Level, NVQ3, HNC or equivalent.

Responsibilities

• Support quality assurance and contract monitoring activities across services.
• Analyse data, performance information and customer feedback to identify trends.
• Build positive relationships with providers and partner organisations.
• Assist audits, meetings, invoicing and project delivery.

Skills

Organised work

Analytical thinking

Stakeholder management

Report writing

Planning

Education

A Level / NVQ3 / HNC

Tools

Excel

Word

PowerPoint

Job description

Buckinghamshire Council is seeking a proactive Quality and Contracts Support Officer to support commissioning, quality assurance and contract monitoring for health and social care services across Buckinghamshire.

You’ll analyse data, gather feedback, assist audits and contribute to service improvement initiatives while providing administrative support to the team. A hybrid office/remote arrangement is expected a couple of days in the office per week.