Quality & Compliance Specialist (Docs & Audits)

Office Angels; Manchester; On-site; GBP 25,000 - 31,000; Full time

Job summary

Office Angels in Manchester is seeking a Quality and Compliance Administrator to uphold high standards of quality and compliance while supporting the organisation's operational excellence.

You will manage documentation and policies, oversee the Digital Apprenticeship Service, maintain MIS records, assist audits, and communicate with stakeholders.

The ideal candidate has strong organisational skills, meticulous attention to detail, proactive problem solving, and professional communication.

Qualifications

• Experience in managing compliance processes.
• Experience of putting new processes in place.
• Knowledge of policy documentation and audits.

Responsibilities

• Documentation and Policy Management: administer and maintain company documentation, policies and records; ensure accuracy and secure storage; coordinate updates with senior leaders.
• Digital Apprenticeship Service Management: oversee day-to-day management; maintain accurate records for apprentices, employers and programmes; monitor agreements.
• Management Information System Oversight: maintain MIS records; conduct quality checks; generate management and compliance reports.
• Audit and Compliance Support: assist with internal and external audits; prepare documentation; monitor regulatory compliance and escalate issues.
• Communication and Relationship Management: engage with apprentices, employers and stakeholders; coordinate meetings and maintain communications records.

Skills

Organisational skills

Attention to detail

Communication skills

Proactive attitude

Job description

Office Angels in Manchester is seeking a Quality and Compliance Administrator to uphold high standards of quality and compliance while supporting the organisation's operational excellence.

You will manage documentation and policies, oversee the Digital Apprenticeship Service, maintain MIS records, assist audits, and communicate with stakeholders.

The ideal candidate has strong organisational skills, meticulous attention to detail, proactive problem solving, and professional communication.