Quality & Compliance Manager

EQUANS; Kirkcaldy; On-site; GBP 55,000 - 70,000; Full time

Benefits offered by this job

25 days leave

Life cover 2x salary

Discount schemes

Gym membership discounts

Cycle to work

Holiday purchase

CSR days

Learning opportunities

Employee referral rewards

Employee networks

EAP access

Job summary

Equans is seeking a Quality and Compliance Manager to join the Victoria Hospital, Kirkcaldy, for a full-time, permanent role at 37.5 hours per week. Shifts are 08:00–16:00 or 09:00–17:00, with responsibility to lead QA, compliance governance and continuous improvement across our healthcare FM contract(s).

You will collaborate with operational teams, clients and stakeholders to embed accountability, risk-awareness and performance excellence, ensuring services meet contractual and statutory

Qualifications

• Proven experience in quality, compliance, audit, or governance within facilities management or a regulated environment.
• Strong understanding of complex contractual frameworks, preferably in PFI healthcare or NHS estates.
• Proficient knowledge of quality management systems, audit methodologies, document control, and continuous improvement techniques.
• Familiarity with statutory compliance requirements relevant to FM services (health & safety, fire, water hygiene, electrical safety, etc.).
• Practical knowledge of ISO 9001 and awareness of ISO 14001 and ISO 45001 standards.
• Excellent communication skills, capable of producing clear reports and liaising confidently with diverse stakeholders.
• Strong analytical skills with the ability to interpret performance data and audit outcomes to support operational decision-making.
• Excellent planning, prioritisation, and organisational skills, managing multiple deadlines effectively.
• Disclosure Scotland vetting under the PVG Scheme is mandatory.

Responsibilities

• Develop and improve quality management systems aligned with Equans standards and ISO frameworks.
• Lead risk-based audits, compliance inspections, and certification processes.
• Manage non-conformance, corrective actions, and lessons learned.
• Maintain compliance registers, audit schedules, risk logs, and document control.
• Monitor service quality, compliance, health and safety, and sustainability KPIs.
• Administer contractual payment mechanism processes and deductions.
• Promote compliance culture through training and briefings.
• Support sustainability goals including carbon reduction and energy efficiency.
• Ensure adherence to healthcare premises guidance and local requirements.
• Provide timely support to operational teams and participate in contract meetings and on-call rotations.

Skills

Quality management

Compliance

Audit

Governance

Contractual frameworks

Tools

ISO 9001

ISO 14001

ISO 45001

Job description

Equans is looking for a Quality and Compliance Manager to join our team at the Victoria Hospital, Kirkcaldy. This is a full time permanent role working 37.5 hours per week. On offer is a competitive salary and excellent benefits package.

Working hours will either be 08:00 to 16:00 or 09:00 to 17:00.

We are recruiting a highly skilled Quality & Compliance Manager to lead and drive the quality assurance, compliance, governance, and continuous improvement agenda across our PFI Healthcare Facilities Management contract(s). This key role ensures all services meet contractual requirements, healthcare regulations, statutory standards, and Equans policies, maintaining the highest levels of safety, sustainability, and service excellence.

You will work collaboratively with operational teams, clients, healthcare stakeholders, subcontractors, and internal governance to embed a culture focused on accountability, risk-awareness, and performance excellence across healthcare estates.

What will you deliver?

• Develop, implement, and continually improve quality management systems in line with Equans standards, healthcare contracts, and ISO management system frameworks.
• Lead and coordinate risk-based audits, compliance inspections, statutory assessments, and certification processes, ensuring thorough preparation and effective issue resolution.
• Manage non-conformance, corrective and preventive actions, and lessons learned to drive continuous improvement.
• Maintain compliance registers, audit schedules, risk logs, and document control systems to guarantee audit readiness and contractual compliance.
• Monitor and report on service quality, compliance, health & safety, environmental, and sustainability KPIs.
• Administer contractual Payment Mechanism processes, managing performance deductions and supporting evidence to safeguard contract performance.
• Promote compliance culture through training, briefings, and sharing best practices.
• Support Equans’ sustainability goals including carbon reduction, waste management, and energy efficiency initiatives.
• Ensure adherence to healthcare premises guidance, technical standards, and local client requirements.
• Provide timely support to operational teams and stakeholders and participate in contract management meetings and on-call rotations as required.

What can we offer you?

On offer is a competitive salary and excellent benefits package, which includes:

• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Women Together (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Proven experience in quality, compliance, audit, or governance within facilities management or a regulated environment.
• Strong understanding of complex contractual frameworks, preferably in PFI healthcare or NHS estates.
• Proficient knowledge of quality management systems, audit methodologies, document control, and continuous improvement techniques.
• Familiarity with statutory compliance requirements relevant to FM services (health & safety, fire, water hygiene, electrical safety, etc.).
• Practical knowledge of ISO 9001 and awareness of ISO 14001 and ISO 45001 standards.
• Excellent communication skills, capable of producing clear, professional reports and liaising confidently with diverse stakeholders.
• Strong analytical skills with the ability to interpret performance data and audit outcomes to support operational decision-making.
• Excellent planning, prioritisation, and organisational skills, managing multiple deadlines effectively.
• Disclosure Scotland vetting under the PVG Scheme is mandatory.

Who are we?

In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.

Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group.

At Equans, we’re committed to building a diverse, respectful and inclusive workplace that truly reflects the communities and markets we serve.

Joining Equans means being part of a culture where every voice is valued, supported by vibrant employee led networks championing inclusion and diversity across gender, ethnicity, disability, LGBTQ+, veterans, parents, and young professionals.

Guided by our core values, we foster a culture of respect, integrity, collaboration, and excellence - empowering our people to deliver outstanding results and be their authentic selves every day. Our approach means we welcome candidates with transferable skills who may not meet every specific requirement, and where possible we support flexible working arrangements and reasonable adjustments to enable success.

For this role, you must have evidence of the right to work in the UK. Certain roles may require applicants to undergo a Disclosure check or security vetting, as noted in the role requirements. A criminal record will not necessarily be a barrier to obtaining a position with us.

As part of our recruitment process, EQUANS uses StaffVetting, our trusted third-party provider, to support the completion of employee background checks. StaffVetting delivers professional screening services in a friendly, efficient, and customer-focused way, helping us ensure the right checks are completed from the start of the application journey.

We are Disability Confident Level 2 members, and we offer the Guaranteed Interview Scheme as part of this commitment. Where feasible, if a candidate applies under the Disability Confident Scheme and they meet all of the essential criteria, we will offer an interview.