Quality & Compliance Manager

Mirus Aircraft Seating Limited; Hingham; On-site; GBP 75,000 - 110,000; Full time

Job summary

Mirus Aircraft Seating Limited in the United Kingdom seeks a Quality and Compliance Manager to lead our quality and regulatory agenda across seating and testing services. You will drive continuous improvement, own ISO9001/AS9100 compliance, and ensure alignment with customer needs and external requirements.

Travel may be required as part of the role. You will lead a cross-functional quality team, manage approvals, audits and corrective actions, and embed a culture of quality and compliance

Qualifications

• Degree level or equivalent in business or technical discipline.
• Experience with QMS in aerospace environments.

Responsibilities

• Ensures compliance by managing Company approvals (AS9100, ISO 17025, Part 21 G, Part O).
• Lead and guide the Quality function.
• Communicate with external bodies/customers on quality/regulatory issues.
• Interact with internal and external stakeholders on quality matters (Design and Test).
• Manage and improve the Quality Management System (APQP, PFMEA).
• Translate customer requirements into procedures for Seating and Testing.
• Support NPD and design reviews to ensure quality deliverables.
• Create and implement audit schedules; report improvements.
• Manage non-conformances and drive corrective actions (QRQC, 8-D, FMEA, RCCA).
• Ensure FAIs are completed with accurate records.

Skills

Quality leadership

Regulatory knowledge

Continuous improvement

Lean Six Sigma

Process mapping

Cross-functional collaboration

Strong communication

Education

Degree in business or engineering

Tools

Quality management systems

Lean tools

Audit scheduling

Job description

As our Quality and Compliance Manager you will be responsible for ensuring that the quality management system, certifications, approvals and business objectives are aligned with the needs and expectations of our customers and external parties, providing strategic direction, leadership and support to various areas of the business, fostering a culture of quality and continuous improvement. Utilizing your extensive knowledge and experience of quality management principles, methods, and tools to collaborate and facilitate across functions, you will work within business and regulatory guidelines, being responsible for making key decisions along with providing directional and influential assistance for our products and services, ensuring success whilst dealing with complex and changing requirements in an exciting time of growth.

YOUR MAIN RESPONSIBLITLIES:

• Ensures compliance by managing Company approvals, both Mirus Aircraft Seating and Mirus Testing Services, making sure the Company complies with standards and regulations i.e. AS9100, ISO 17025, Part 21 G and Part O. among others.
• Lead and guide the Quality function.
• Communicate with all external bodies/Customers on quality and/or regulatory issues.
• Be responsible for interacting with internal and external stakeholders on quality matters, both Design and Test.
• Manage and improve Mirus’ Quality Management System, helping the business achieve and maintain the expected levels of performance and Customer requirements e.g. APQP, PFMEA.
• Review and translate customer requirements into operational procedures, for Seating and Testing.
  
• Support NPD programs, design and contract reviews to make sure Quality deliverables are achieved and processes are continuously improved.
• Create and implement audit schedules against required standards, checking requirements are met and report relevant improvements.
• Manage and facilitate responses to non-conformances and to investigate until robust corrective actions and countermeasures are implemented to prevent reoccurrence of root cause, using analytical and collaborative problem-solving tools and techniques.
• Drive the effective and efficient resolution of all quality issues by promoting and facilitating dynamic cross functional structured problem-solving methods and techniques i.e. QRQC, 8-D, FMEA, RCCA.
• Make sure FAIs are completed in a timely manner, ensuring accurate records and documentation.

About you

To help Mirus continue our journey of growth, you will bring strong expertise in quality, compliance and continuous improvement , together with a passion for problem-solving and a drive for operational excellence. You will play a key role in ensuring Mirus maintains the highest standards of quality and regulatory compliance as we continue to grow and scale our operations. To be successful in this role, you will bring the following skills, experience, qualifications and attributes :

• A degree level or equivalent, desirable in business and/or technical disciplines.
• Strong experience in working with Quality Management Systems within the aerospace industry.
• Comprehensive understanding of ISO9001, AS9102, AS9100, ISO17025, CAA Part 21G & J and Defense/Aerospace.
• Proven leadership of a Quality department with in-depth knowledge and understanding of quality management systems and associated regulatory frameworks preferably within the Commercial Aerospace markets or a similar highly regulated manufacturing environment.
• A Form 4 post holder, under CAA or EASA previously.
• Demonstrable success in implementing and leading change using Lean / Quality tools within a manufacturing environment.
• Knowledge of Continuous Improvement Techniques.
• The ability to create process mapping and creation of standard work / operating procedures, processes and policies.
• Personal leadership and facilitation in the deployment of quality tools.
• Lean Six Sigma, Green Belt or equivalent.

Personal skills / attributes:

• High integrity and commitment to quality and compliance.
• Proactive and solutions-focused, with a continuous improvement mindset.
• Strong communicator and influencer, confident to challenge constructively.
• Collaborative and approachable, able to build relationships across all levels.
• Accountable and resilient, with the drive to see actions through to completion.
• Pragmatic and adaptable, able to balance compliance with operational needs.
• Analytical and detail-oriented, with a strong focus on root cause and sustainable solutions.
• Confident leader, able to promote a positive quality culture across Mirus.

We are looking for candidates who have a high level of personal accountability with a strong bias for action, who embraces Mirus’ core values. Please kindly note, this position may require travel and the individual must hold a current passport and be willing to undertake short and long-haul travel on an as required basis.

Be eligible to work in the UK, comfortable commuting or being based in Hingham, Norfolk and work flexible hours required.

A degree level or equivalent, Strong experience in working with Quality Management Systems, ISO9001, AS9102, AS9100, ISO17025, CAA Part 21G & J