Quality & Compliance Lead — BRCGS, COAs & Suppliers

Fusion Resources Ltd; Pickering; On-site; GBP 42,000 - 62,000; Full time

Job summary

Fusion Resources Ltd is recruiting for a Quality Manager on behalf of our client near Pickering. The role covers customer technical queries, supplier approvals, product specs, and compliance systems.

Key duties include managing supplier approvals, handling complaints, coordinating COAs/COCs, and supporting BRCGS audits and Sedex records. Candidates should be skilled in quality processes and regulatory compliance, with experience using Sage for record-keeping.

Qualifications

• Experience in quality management and regulatory compliance.
• Ability to handle customer communications and supplier issues.

Responsibilities

• Respond to customer technical queries and questionnaires; update online systems.
• Obtain and maintain supplier specs and product samples; update records in Sage.
• Manage supplier approvals and accreditations.
• Handle customer and internal complaints; ensure investigations and corrective actions.
• Coordinate COAs and COCs; maintain accurate records.
• Support visits, product trials and other technical requirements.
• Assist with BRCGS compliance, audits and training; maintain procedures.
• Keep Sedex records and compliance documents up to date.

Skills

Quality management

Regulatory compliance

Customer communication

Auditing

Tools

Sage

Job description

Fusion Resources Ltd is recruiting for a Quality Manager on behalf of our client near Pickering. The role covers customer technical queries, supplier approvals, product specs, and compliance systems.

Key duties include managing supplier approvals, handling complaints, coordinating COAs/COCs, and supporting BRCGS audits and Sedex records. Candidates should be skilled in quality processes and regulatory compliance, with experience using Sage for record-keeping.