Quality & Compliance Coordinator

Arvato; Hawkesley; Hybrid; GBP 38,000 - 46,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance 4 x Salary

Employee Assistance Programme

Employee Discount Scheme

Job summary

Arvato is seeking a Quality Assurance administrator to support the QMS, ensuring GDP and regulatory compliance across departments. You will manage change control, CAPAs, supplier audits, and KPI reporting while liaising with internal and external stakeholders.

The role involves preparing for client audits, supporting supplier management, and assisting with validation and process walkthroughs. Based at East Midlands Gateway with travel to Birmingham locations.

Qualifications

• Experience in quality administration and managing a busy mailbox, document control, scheduling, and audits.
• Knowledge of GDP, ISO 9001, and ISO 13485; familiarity with SAP, electronic QMS and temperature monitoring portals.
• Proficient with Word, Excel, Visio, Projects, and other Office applications.

Responsibilities

• Provide QA support to internal departments to ensure GDP and company procedures compliance.
• Offer QA advice to operational departments to ensure process compliance.
• Initiate and maintain change control, deviations, and CAPA records with effective actions.
• Support QA scheduling of suppliers, internal audits, and annual reviews.
• Collate data for reports, investigations, KPIs, and quality metrics.
• Participate in self-inspection audit program as needed.
• Support client audits and regulatory inspections by prepping documents and scheduling prep.
• Support Supplier Management verifications, audits, and surveys.
• Aid the QMS in line with GDP, ISO 9001, and 13485.
• Liaise with stakeholders on QMS activities and non-compliance actions.

Skills

QA administration

QMS management

Audit readiness

GDP knowledge

ISO standards

SAP

Office suite

Tools

SAP

Electronic QMS

Temperature monitoring portals

Job description

Arvato is seeking a Quality Assurance administrator to support the QMS, ensuring GDP and regulatory compliance across departments. You will manage change control, CAPAs, supplier audits, and KPI reporting while liaising with internal and external stakeholders.

The role involves preparing for client audits, supporting supplier management, and assisting with validation and process walkthroughs. Based at East Midlands Gateway with travel to Birmingham locations.