Quality Compliance Assistant (Fixed-Term)

LF&E; Swadlincote; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Company pension

Full training included

Ongoing training and development

Employee Assistance Programme

Job summary

LF&E is seeking a Quality & Compliance Assistant for a 3-month fixed-term contract to support the QMS and MHRA/GDP compliance. The role is 40 hours per week, Mon-Fri, with start times between 8:00am–9:00am, based at LF&E facilities in the UK.

You will handle complaints, CAPA documentation, and training records while promoting continuous improvement. This position requires detail-orientation, strong IT skills, and the ability to work independently in a fast-paced healthcare logistics setting.

Qualifications

• Great attention to detail and organisational skills.
• Excellent communication across all levels.
• Ability to manage multiple tasks in a fast-paced logistics environment.
• Proactive approach to quality and regulatory compliance.

Responsibilities

• Record and manage complaints, deviations, and non-conformances.
• Prepare documentation for CAPA investigations and reports.
• Support root cause analysis and CAPA reporting.
• Produce effectiveness reviews of implemented actions.
• Maintain quality records and electronic filing.

Skills

Attention to detail

Organised

Communication

Independent worker

Tools

WMS

QMS

Job description

Join One of the UK's Leading Healthcare Logistics Providers

Join LF&E, one of the UK’s leading healthcare logistics providers. Since 2008, we’ve been a trusted partner in the pharmaceutical industry, delivering vital medication to homes and pharmacies on behalf of major corporate organisations and NHS Trusts, helping to improve the lives of patients across the country.

About LF&E:

• Established in 2008
• 23 sites across the UK
• 300+ employees
• Specialists in temperature-controlled healthcare logistics
• Trusted by public and private healthcare sectors, including pharmaceutical, medical, and clinical trial providers

Originally a small family-run business, LF&E has grown into a national leader in specialist Pharmaceutical Delivery services.

We are looking for a Quality & Compliance Assistant(3-Month Fixed-Term Contract) to support the ongoing management and improvement of our Quality Management System (QMS), ensuring compliance with MHRA and GDP (Good Distribution Practice) requirements.

This is an excellent opportunity for a highly organised and detail-focused individual who is passionate about quality standards, compliance, and continuous improvement. You will play a key role in helping the business maintain the highest levels of operational excellence and regulatory compliance.

Role Details:

• Temporary 3-Month Fixed-Term Contract
• 40 hours per week, Monday to Friday
• Starting times between 8:00am and 9:00am
• 30-minute lunch break

Key Responsibilities:

Quality & Compliance Administration

• Record and manage complaints, deviations, and non-conformances.
• Prepare documentation to support Corrective and Preventative Action (CAPA) investigations.
• Assist with root cause analysis and the preparation of CAPA reports.
• Produce effectiveness review reports to evaluate implemented corrective actions.
• Issue reassessment forms and compliance-related documentation to employees.

Monitoring & Reporting

• Compile and analyse daily and weekly temperature monitoring data.
• Produce temperature trace reports for vehicles when required.
• Maintain accurate quality records and electronic filing systems.
• Support management reporting through data collection and analysis.

Equipment & Facilities Compliance

• Schedule and carry out temperature mapping and verification activities across vehicles and warehouse facilities.
• Configure, download, analyse, and report on temperature monitoring data.
• Ensure critical warehouse equipment is serviced in accordance with planned maintenance schedules.
• Obtain and maintain records of servicing and calibration documentation.

Training & Continuous Improvement:

• Maintain training records and coordinate refresher training requirements.
• Promote a culture of continuous improvement throughout the business.
• Support quality improvement initiatives and compliance projects.
• Undertake other duties as reasonably requested by management.

About You:

We're looking for someone who brings strong attention to detail, excellent organisational skills, and a proactive approach to compliance and quality management.

Essential Skills & Experience:

• Previous experience in a quality, compliance, logistics, warehouse, or operational support role.
• Excellent communication skills with the ability to engage effectively at all levels.
• Strong attention to detail and a methodical approach to work.
• Confident IT user with good computer literacy.
• Strong organisational and administrative skills.
• Ability to work independently and manage multiple priorities.
• Strong problem-solving and analytical skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Self-motivated with a positive and proactive attitude.

Desirable Skills & Experience:

• Knowledge of MHRA and GDP requirements.
• Experience within healthcare, pharmaceutical, logistics, or warehouse environments.
• Familiarity with warehouse management systems (WMS) or quality management systems.
• Experience supporting continuous improvement initiatives.

Benefits:

• Company pension
• Career progression opportunities
• full training included
• Opportunities for ongoing training and development
• Employee Assistance Programme
• The opportunity to make a genuine difference in healthcare delivery across the UK

Ready to Make an Impact?

If you're looking for a rewarding role where quality, compliance, and continuous improvement are at the heart of what you do, we'd love to hear from you.

Join LF&E and help ensure vital medicines reach patients safely, efficiently, and compliantly every day.

Please Note: If you have any criminal convictions, please inform us at the interview stage.

Due to the high volume of applications we receive, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will be in touch shortly