Quality & Compliance Admin

Inpost Uk; Lichfield; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Life Insurance

Cycle2Work scheme

Employee Assistance Program

Job summary

InPost UK is seeking a Quality and Compliance Admin to drive high standards across our Lichfield depot. You will oversee quality and compliance activities, monitor Health & Safety, ISO, audits, and environmental standards, and work with depot leadership to implement improvements.

The role requires a proactive, detail‑oriented leader who can generate reports, coach teams, lead meetings, and ensure all actions are tracked to keep the business compliant and focused on customer service.

Qualifications

• Attention to detail with proactive problem-solving.
• Strong organizational and leadership abilities.
• Hands-on experience with H&S, ISO, audits and compliance.
• Legal right to work in the UK.

Responsibilities

• Lead the charge on quality and compliance across the depot.
• Generate daily, weekly, and monthly reports to spot non-compliance.
• Champion a customer-first culture within the depot.
• Monitor health & safety, ISO, audits and environmental standards.
• Collaborate with Depot Management to implement new processes.
• Coach and empower the team to maintain high standards.
• Lead meetings onsite and offsite and ensure follow-up actions.
• Document decisions and drive accountability to stay compliant.

Skills

Eye for detail

Problem solving

Organisational skills

Leadership

Compliance knowledge

Right to work in the UK

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Quality & Compliance Admin to join our Lichfield team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

Unlock Your Career Potential as a Quality and Compliance Admin at Inpost

Are you ready to take on a pivotal role that ensures the highest standards of quality and compliance? Do you thrive in a fast-paced environment and want to be part of an innovative, growth-focused company? Inpost is on the lookout for a passionate and detail-oriented Quality and Compliance Admin to join our energetic team in Leeds This is your chance to make a significant impact while developing your career in an exciting, forward-thinking company!

Location: Fradley Park, Blenheim Way, Fradley, Lichfield WS13 8SY

What you’ll be doing:

• Lead the Charge on Quality and Compliance: Be the driving force behind maintaining and elevating operational standards across the depot, ensuring that everything runs at its best every single day.
• Solve Problems & Drive Solutions: Generate daily, weekly, and monthly reports to spot areas of non-compliance and work hand-in-hand with the team to solve them before they become an issue.
• Champion a Customer-First Culture: Help build a depot environment that puts the customer at the heart of everything we do – because when we deliver for our customers, we succeed as a team!
• Ensure Compliance Across the Board: Take the lead in monitoring all areas of depot administration compliance, from Health & Safety to HR, Transport, ISO, Audits, and Environmental standards.
• Innovate & Recommend: Work with Depot Management to create and implement new processes that will elevate the business and help us hit company targets, particularly for H&S, Quality, and Transport.
• Coach & Empower Your Team: Be the go-to mentor, providing staff with the tools, knowledge, and support they need to succeed and maintain the highest compliance standards.
• Lead Meaningful Meetings: Lead and attend key meetings, both onsite and offsite, ensuring all actions are followed up and the team remains accountable.
• Make an Impact: Be part of the decision-making process and facilitate meetings, taking minutes and driving accountability to keep the business on track and in compliance.

What we need from you:

• A Keen Eye for Detail: You love ensuring that no detail is overlooked and that everything runs smoothly and according to plan.
• A Proactive Problem Solver: You don’t just spot issues – you take ownership and drive solutions to ensure the best results.
• Organisational Superpower: You’re highly organised and can juggle multiple responsibilities without missing a beat.
• Passion for Excellence: You’re passionate about quality and compliance, and you thrive in environments where high standards are the key to success.
• Leadership Skills: You have the ability to inspire and mentor others, driving a culture of accountability and continuous improvement.
• A Strong Understanding of Compliance: You have hands‑on experience with H&S, ISO, audits, and compliance processes, and you’re excited to implement new strategies.
• Right to Work in the UK: You must have the legal right to work in the UK.

We love to reward our people for the great work they do:

Build a secure future with a competitive Pension Scheme

Peace of mind with Life Insurance

Stay active with our Cycle2Work scheme

Get the support you need with our Employee Assistance Program

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20-30 minute chat with our Talent Team. If you are successful after this stage, there will generally be another two stages including a site visit.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.

Quality & Compliance Admin • Lichfield, England, United Kingdom