Quality Coach

Lear Corporation; Street; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the automotive industry is seeking a Quality Coach to oversee product and process controls. The role involves ensuring customer satisfaction, managing quality technicians, and conducting audits. Ideal candidates will have strong communication skills and experience in manufacturing processes.

Qualifications

• 3-5 years of related experience required.
• Experience in relevant manufacturing processes and technologies.

Responsibilities

• Ensure customer satisfaction through quick follow-up to problems.
• Manage quality technicians to ensure compliance with inspection procedures.
• Perform quality audits and report findings.

Skills

Communication

Coordination

Problem-solving

Tools

APQP

FMEA

GD&T

MSA

PPAP

SPC

Job description

Lear For You

We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.

We are your path to a better career, a better future, and a better you.

Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies.

Our teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win.

Are you ready for a better career? A better future?

We're Lear For You.

QUALITY COACH

HAMMOND, IN

*Must be able to work all shifts

As a member of the Quality team, Quality Supervisor will be responsible to execute product and process controls per the control plan in conjunction with the plant's production team. Lead 8D problem resolution process for internal and external raised concern which includes close interaction with Customer Quality Engineer on the problem resolution updates.

The Role:

Your work will include, but not be limited to:

• Ensure customer satisfaction through quick follow up to problems/concerns with accurate feedback.


• Develop and publish Quality Alerts as required based on reported quality defects from customer or internal to plant.


• Manage the disposition, input, and reporting of scrap material.


• Review scrap data to evaluate necessary corrective action.


• Review IPPM & DPPM data/charts and initiate corrective actions with breakpoints.


• Participate in IPPM blitz by driving issues back into the process.


• Perform quality audits as scheduled including LPA, poka-yoke, and product audits and report findings


• Maintain poka-yoke documentation, assist in ensuring corrective actions are completed, and maintain schedules.


• Review Process Audit results and fill in when necessary (exceptions).


• Communicate all customer issues (liaison calls, QR's, etc.) to shop floor and quality inspectors/techs, evaluate/update process audits to reflect concerns (internal and external).


• Communicate build concerns to work areas and update the process audits to reflect these concerns.


• Assure quality technicians have the appropriate tools to perform their job.


• Manage quality technicians to ensure that job duties are fulfilled, ensuring compliance to inspection and test procedures.


• Assure gages and test fixtures are in proper working order before use.


• Ensure 5S is followed and maintained for the Quality Hold Area.


• Coordinate in-process sorting and containment activities.


• Follow IATF 16949 procedures and instructions accordingly.


• Support Supplier Quality Engineer as needed.


• Support Quality Lab Tech as needed.


• Other duties as assigned

Your Qualifications:

• Strong communication and coordination skills


• Ability to read and interpret drawings to ensure the understanding of the agreed quality parameters and product specific requirements


• 3-5 years of related experience


• Experience in relevant manufacturing processes and technologies


• Understanding of practical problem-solving tools using 8D methodology:


• Working knowledge quality tools, and process/production control methods such as: APQP, Control Plans, FMEA, GD&T, MSA, PPAP & SPC

Bonus If You Demonstrate the Following:

• Automotive & JIT Experience

Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.

Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.