Quality Co-ordinator

Prosperity Care & Wellbeing; Gloucester; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Induction & training

Career progression

Wellbeing support

Employee assistance programme

Job summary

Prosperity Care & Wellbeing in Gloucester is seeking a Quality Co-Ordinator to uphold high standards, ensure compliance with CQC and sector standards, lead audits and inspections, and support staff with training. You will drive continuous improvement and monitor quality data across the organisation.

With at least 5 years in health and social care, you will mentor staff, collaborate with stakeholders, and contribute to delivering exceptional care and compliant services throughout our supported

Qualifications

• Proven experience in monitoring quality and compliance processes, including audits and inspections.
• At least 5 years' experience in the health and social care sector.
• In-depth knowledge of regulatory and quality standards, including CQC requirements and other industry frameworks.
• Excellent communication and interpersonal skills, capable of coaching staff to achieve compliance outcomes.

Responsibilities

• Ensure compliance with all regulatory and quality standards, including CQC requirements.
• Develop and maintain policies, procedures, and training to uphold quality standards.
• Lead audits, inspections, and manage corrective actions to address compliance issues.
• Monitor and report on quality and compliance data, providing insights to senior management.
• Build strong relationships with stakeholders and support staff through coaching and mentoring.

Skills

Quality management

Audits & inspections

Regulatory compliance

CQC knowledge

Training & coaching

Communication skills

Microsoft Office

Tools

Microsoft Office

Job description

Quality Co-Ordinator

Location: Gloucester

Contract: Full-time - 37.5 hours

Location: Gloucester

Shift Patterns: Monday - Friday

Pay rate: £35,000 -£40,000 depending on experience.

Unfortunately, we do not currently offer sponsorship.

"Drive Quality. Champion People. Make a Difference."

Our commitment to excellence has been recognised nationally:

• Large Business of the Year - C2S Business Awards 2026
• Best National Home Care Employer (UK) - Great British Care Awards 2025
• Excellence in Social Care Training - GCPA Awards 2024
• Home Care Employer (South West) - Great British Care Awards 2024
• Culture & Diversity Award - Circle2Success Business Awards 2023
• Best Place to Work - Gloucestershire Live Business Awards 2022

What will the Quality Co-Ordinator role look like for you?

To support ongoing growth and to ensure our high standards are maintained and celebrated, we are looking for 2 new proactive Quality Coordinators to help us deliver outstanding supported living services. You'll be a key part of a team ensuring compliance with CQC and sector standards, lead audits and inspections, and support staff with training and guidance. With a focus on continuous improvement and a person-centred approach, you'll champion the people we support and drive high-quality outcomes across the organisation.

• Ensure compliance with all regulatory and quality standards, including CQC requirements.
• Develop and maintain policies, procedures, and training to uphold quality standards.
• Lead audits, inspections, and manage corrective actions to address compliance issues.
• Monitor and report on quality and compliance data, providing insights to senior management.
• Build strong relationships with stakeholders and support staff through coaching and mentoring.

This is an exciting new position within Prosperity Care and Wellbeing so if you're solutions-focused, collaborative, and passionate about making a difference, we'd love to hear from you.

What we are looking for in a Quality Co-Ordinator:

We're seeking an experienced Quality Coordinator who is passionate about maintaining high standards and driving compliance within health and social care. The ideal candidate will bring:

• Proven experience in monitoring quality and compliance processes, including audits and inspections.
• At least 5 years' experience in the health and social care sector.
• In-depth knowledge of regulatory and quality standards, including CQC requirements and other industry frameworks.
• Strong analytical and problem‑solving skills, with the ability to develop and implement effective policies and procedures.
• Excellent communication and interpersonal skills, capable of building strong relationships with stakeholders at all levels.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Proficiency in Microsoft Office applications.
• A collaborative approach, with the ability to coach and mentor staff to achieve compliance outcomes.
• If you're detail-oriented, proactive, and committed to delivering exceptional quality standards, we'd love to hear from you.

What We Offer

Alongside the satisfaction of making a real difference, you'll receive:

• Comprehensive induction and specialist training
• Clear career progression opportunities
• Employee benefits, lifestyle savings & wellbeing support
• 24/7 Employee Assistance Programme
• Online counselling and GP access
• Cycle-to-work and salary-sacrifice schemes
• Enhanced DBS provided

A Clean Full UK driving licence is essential for this role.

Equal Opportunities

We welcome applications from individuals of all backgrounds. Diversity strengthens our team, and we are committed to creating an inclusive environment where everyone can thrive. We are dedicated to safeguarding and promoting the welfare of adults with care and support needs and expect all staff to uphold the highest standards of professionalism.

Questions? Call our team on 0330 320 9144, Monday to Friday, 8am-4pm.