Quality Coordinator

Prosperity Care and Wellbeing Ltd; Gloucester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Induction & training

Career progression

Employee benefits & wellbeing

24/7 EAP

Online counselling & GP

Enhanced DBS provided

Job summary

Prosperity Care and Wellbeing Ltd in Gloucestershire is seeking an experienced Quality Coordinator to uphold high standards and drive regulatory compliance in health and social care. You will monitor wellbeing, ensure care planning and risk management align with NICE guidance, and work with health professionals, managers and MDTs to address emerging risks.

The role demands five years in the sector, strong analytical and communication skills, and the ability to coach staff toward consistent

Qualifications

• Proven experience in monitoring quality and compliance processes, including audits and inspections.
• At least 5 years' experience in the health and social care sector.
• In-depth knowledge of regulatory and quality standards, including CQC requirements and other industry frameworks.
• Strong analytical and problem-solving skills, with the ability to develop and implement effective policies and procedures.
• Excellent communication and interpersonal skills, capable of building strong relationships with stakeholders at all levels.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Proficiency in Microsoft Office applications.
• Collaborative approach, with the ability to coach and mentor staff to achieve compliance outcomes.
• Clean full UK driving licence is essential.

Responsibilities

• Monitor the health and wellbeing of the people we support, ensuring care planning, risk management and clinical oversight align with NICE guidance, best practice and individual needs.
• Identify changes, elevate concerns and support the monitoring of complex health needs through close collaboration with health professionals, operational managers and MDTs.
• Provide confident challenge, sound judgement and proactive partnership working to maintain high standards and drive continuous improvement.

Skills

Quality monitoring

Compliance management

Audits & inspections

CQC knowledge

Analytical skills

Policy development

Stakeholder comms

Time management

Coaching staff

Tools

MS Office

Job description

Unfortunately, we do not currently offer sponsorship.

Drive Quality. Champion People. Make a Difference.

Our commitment to excellence has been recognised nationally:

• Large Business of the Year - C2S Business Awards 2026
• Best National Home Care Employer (UK) - Great British Care Awards 2025
• Excellence in Social Care Training - GCPA Awards 2024
• Culture & Diversity Award - Circle2Success Business Awards 2023
• Best Place to Work - Gloucestershire Live Business Awards 2022

What will the Quality Coordinator role look like for you?

We are particularly interested in candidates with strong clinical awareness and quality/compliance expertise. The successful candidate will monitor the health and wellbeing of the people we support, ensuring support planning, risk management and clinical oversight align with NICE guidance, best practice and individual needs. Working closely with health professionals, operational managers and MDTs, they will identify changes, elevate concerns and support the monitoring of complex health needs. Strong attention to detail, professional curiosity and the ability to identify emerging risks are essential, alongside experience contributing to root cause analysis and driving continuous improvement.

We are especially keen to hear from individuals with experience as a CQC Registered Manager, Registered Nurse or a similar clinical or regulatory background, who can provide confident challenge, sound judgement and a proactive approach to partnership working.

This is an exciting new position within Prosperity Care and Wellbeing so if you're solutions-focused, collaborative, and passionate about making a difference, we'd love to hear from you.

What we are looking for in a Quality Coordinator:

We're seeking an experienced Quality Coordinator who is passionate about maintaining high standards and driving compliance within health and social care. The ideal candidate will bring:

• Proven experience in monitoring quality and compliance processes, including audits and inspections.
• At least 5 years' experience in the health and social care sector.
• In-depth knowledge of regulatory and quality standards, including CQC requirements and other industry frameworks.
• Strong analytical and problem-solving skills, with the ability to develop and implement effective policies and procedures.
• Excellent communication and interpersonal skills, capable of building strong relationships with stakeholders at all levels.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Proficiency in Microsoft Office applications.
• A collaborative approach, with the ability to coach and mentor staff to achieve compliance outcomes.

If you're detail-oriented, proactive, and committed to delivering exceptional quality standards, we'd love to hear from you.

What We Offer:

Alongside the satisfaction of making a real difference, you'll receive:

• Comprehensive induction and specialist training
• Clear career progression opportunities
• Employee benefits, lifestyle savings & wellbeing support
• 24/7 Employee Assistance Programme
• Online counselling and GP access
• Enhanced DBS provided

A Clean Full UK driving licence is essential for this role.

We welcome applications from individuals of all backgrounds. Diversity strengthens our team, and we are committed to creating an inclusive environment where everyone can thrive. We are dedicated to safeguarding and promoting the welfare of adults with care and support needs and expect all staff to uphold the highest standards of professionalism.