Quality Auditor

Egis; Dartford; On-site; GBP 30,000 - 45,000; Full time

Job summary

Egis is looking for a Quality Auditor to join the team for the M25 project, which is a flagship infrastructure project in the UK. The role involves supporting the audit programme, conducting internal audits, and enhancing quality documentation and processes.

The ideal candidate will have a professional qualification in Quality Assurance, experience in quality control within complex environments, and strong stakeholder management skills. Egis fosters a culture of quality and continuous improvement.

Qualifications

• Relevant professional qualification in Quality Assurance.
• Experience in quality assurance within complex environments.
• Knowledge of quality standards and methodologies.

Responsibilities

• Conduct internal audits and produce reports.
• Identify areas of risk and implement mitigation measures.
• Enhance quality documentation and processes.

Skills

Quality Assurance

Report Writing

Root Cause Analysis

ISO Standards

Stakeholder Management

Continuous Improvement

Education

Quality Assurance Certification (ISO 9001)

Job description

Job Overview

The M25 is one of our flagship projects in the UK, handling over 200,000 vehicles per day. It includes around 800 structures and 5 tunnels, requiring high levels of performance, continuous improvement and repairs to keep it operating smoothly. We have formed a joint‑venture project called Connect Plus Services (CPS) to widen, operate and maintain the M25 under a 30‑year contract, and we are looking for a Quality Auditor to join the team.

Key Responsibilities

• Support execution of the audit programme. Conduct regular internal audits, produce reports, support Root Cause Analysis of NCRs, and track follow‑on actions through to completion.
• Identify areas of risk to the business and support implementation of effective mitigation measures where required.
• Enhance quality documentation, procedures, and processes in line with standards and regulations.
• Undertake observer role during execution of external audits on CPS.
• Monitor implementation of the Quality Plan across the business, verify that requirements are being met.
• Evaluate and provide feedback on tender reviews in terms of quality.
• Lead cross‑functional quality improvement initiatives, and provide training so teams are better equipped to drive quality throughout the business.
• Promote a culture of quality excellence and continuous improvement, ensure lessons learned are captured, and promote behaviours aligned with quality objectives.
• Take ownership of personal development goals and mentor team members in quality principles.

Qualifications

• A relevant professional qualification, ideally a Quality Assurance professional certified to ISO 9001 or a similar qualification with a recognised UK institution.
• Proven experience in quality assurance, quality control, or process improvement roles within complex contractual environments.
• Experience of auditing, report writing, root cause analysis and managing non‑conformances.
• Strong knowledge of quality standards and methodologies (ISO 9001, Lean, Six Sigma).
• Strong stakeholder influencing and management skills.
• Experience in driving continuous improvement initiatives.

Personal Attributes

• Detail‑oriented with a strong focus on accuracy and precision.
• Proactive, resilient, and capable of working both autonomously and with teams to resolve quality issues.
• Ethical and objective, committed to fostering a culture of quality, integrity and continuous improvement.
• Adaptable and resilient, able to manage change and respond to evolving standards.
• Collaborative team player who works effectively across departments.

Equality, Diversity and Inclusion

We at EGIS are an Equal Opportunities employer and we recognise the value of a diverse organisation. EGIS appreciates all job applications. If you decide to apply for an opportunity at EGIS, your application will be assessed purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and everyone’s contribution as this builds our culture and means, if you work for EGIS, you will be included, listened to, and respected.