Quality Auditor

DAC Beachcroft; England; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Private medical insurance

Income protection insurance

Discounted gym membership

Flexible working

Job summary

DAC Beachcroft is seeking an Audit & Risk Auditor to join our CSG Audit & Risk Team. This role focuses on evaluating files against criteria, identifying trends, and driving quality improvements across our services. Full training provided, with flexible remote work available.

You will work with colleagues across the firm to maintain audit quality, prepare reports, and lead discussions on findings, ensuring compliance and consistent standards across business areas.

Qualifications

• A minimum of 5 GCSEs (including English and Maths at Grade C/4 or above) or equivalent, or at least two years' experience in a professional environment.
• Good IT skills, including Microsoft Office applications.
• Strong organisational and workload management skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Conduct audits and evaluations of files against agreed criteria across different service lines, products, and clients
• Accurately record audit findings and outcomes
• Assist in producing reports highlighting compliance levels, risks, trends, and areas for improvement
• Work collaboratively with colleagues to maintain audit quality and consistency
• Coordinate audits from planning through to completion
• Prepare audit documentation and manage audit logistics
• Liaise with internal stakeholders and clients throughout the audit process
• Host audit review meetings with the wider Audit & Risk Team
• Produce and present final audit reports
• Lead feedback discussions with stakeholders regarding audit findings
• Agree and monitor corrective actions to address identified issues
• Support follow-up reviews to ensure corrective actions have been effectively implemented

Skills

Analytical thinking

Organisational skills

Communication skills

Decision making

Education

GCSEs incl. English & Maths

Tools

Microsoft Office

Job description

Department: CSG - Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and BD / IT)

Location: Remote - England and Wales

Department: CSG - Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and BD / IT)

Location: Remote - England and Wales

Description

Are you an analytical professional with a keen eye for detail and a passion for quality improvement?

We are looking for an Audit & Risk Auditor to join our established CSG Audit & Risk Team, part of the wider CSG Operations Hub. This team plays a vital role in managing compliance, quality, and risk across the business, helping to ensure that services are delivered consistently and to the highest standards.

As an Auditor, you will work closely with colleagues across the firm to evaluate matter files against agreed criteria, identify trends and opportunities for improvement, and help drive best practice across a range of business areas. Full training will be provided, making this an excellent opportunity for someone looking to develop a career in auditing, quality management, or compliance.

About the team:

The CSG Audit & Risk Team consists of 10 dedicated auditors who assess quality and compliance across the business. The team works collaboratively across all CSG functions and offers flexibility to work both remotely and from office locations when required.

All audits follow a structured and consistent methodology, ensuring accuracy, objectivity, and fairness in every review.

What you will do?

Initially, you will:

• Conduct audits and evaluations of files against agreed criteria across different service lines, products, and clients
• Accurately record audit findings and outcomes
• Assist in producing reports highlighting compliance levels, risks, trends, and areas for improvement
• Work collaboratively with colleagues to maintain audit quality and consistency

As you develop within the role, you will also:

• Coordinate audits from planning through to completion
• Prepare audit documentation and manage audit logistics
• Liaise with internal stakeholders and clients throughout the audit process
• Host audit review meetings with the wider Audit & Risk Team
• Produce and present final audit reports
• Lead feedback discussions with stakeholders regarding audit findings
• Agree and monitor corrective actions to address identified issues
• Support follow-up reviews to ensure corrective actions have been effectively implemented

Who you are

• Highly organised and able to manage multiple priorities simultaneously
• Analytical and comfortable reviewing information against defined criteria
• Confident making decisions and presenting findings
• An effective communicator with strong written and verbal skills
• Able to work independently while contributing positively to a team environment
• Flexible, adaptable, and open to continuous learning
• Comfortable providing and receiving constructive feedback
• Professional and objective in their approach

Essential Requirements

• A minimum of 5 GCSEs (including English and Maths at Grade C/4 or above) or equivalent, or at least two years' experience working in a professional environment
• Good IT skills, including Microsoft Office applications
• Strong organisational and workload management skills
• Excellent interpersonal and communication skills

Desirable Experience

• Knowledge of the Civil Procedure Rules (CPR)
• Previous file handling experience
• Exposure to auditing, quality assurance, compliance, or risk management activities

What's in it for you?

• High levels of flexibility and a great work life balance - https://www.dacbeachcroft.com/en/Work-with-us/Whats-in-it-for-you
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression including professional funding
• In person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.