Quality Engineer

Millbank Holdings; Helensburgh; On-site; GBP 55,000 - 75,000; Full time

Job summary

Millbank Holdings Ltd is seeking a proven Quality Engineer to own QA/QC on a high-profile, safety-critical programme. You will work on-site with suppliers and stakeholders, ensuring ISO 9001:2015 alignment and robust verification across activities.

Key duties include audits, root-cause analysis, and managing quality records, with hybrid site-based work (3 days on site, 2 days from home). SC clearance is preferred or obtainable.

Qualifications

• Proven ability to implement and assure quality management systems aligned to ISO 9001:2015.
• Extensive quality engineering delivery in highly regulated environments.
• Experience delivering QA/QC across multiple projects and domains.
• Proficient with Word, Excel, SharePoint and Microsoft tools.
• Clear communication to technical and non-technical stakeholders.

Responsibilities

• Provide QA/QC support to a project team delivering critical works on site.
• Establish a strong on-site quality presence and liaise with suppliers.
• Review documentation to ensure compliance with client and contractual QA requirements.
• Plan and manage inspections and surveillance of supplier QA/QC activities.
• Lead audits, investigations, root cause analysis and NCR resolution.
• Capture quality-related risks and coordinate final documentation packs.

Skills

Quality management systems

Auditing

Quality assurance

Stakeholder communication

Root cause analysis

ISO 9001:2015

MS Office

Problem solving

GQAR liaison

Quality records & documentation

Education

HNC or Level 4+ engineering qualification

Tools

MS Word

MS Excel

SharePoint

Quality management software

Job description

Are you a proven Quality Engineer with a track record of delivering right first-time outcomes in a highly regulated, high-integrity environment?

Do you have extensive experience implementing ISO 9001:2015, leading audits, and driving supplier quality across complex project delivery and site activities?

This is an opportunity to take ownership of quality assurance and quality control on a high-profile, safety-critical programme—working closely with stakeholders on site, influencing the supply chain, and ensuring standards are met without compromise. If you're looking for genuine impact and technical challenge, read on.

The Opportunity

Join a major public-sector infrastructure organisation with a clear transformation vision: to deliver a better estate, a better service and a better business. The culture is mission-driven, focused on professionalism, collaboration and continuous improvement—where learning from experience is actively captured and embedded to strengthen future delivery. You'll work within an established programme environment with strong governance, high standards, and the chance to influence quality across a critical national capability, without the bureaucracy getting in the way of doing the job properly.

The Role

As Quality Engineer, you will provide QA/QC support and expertise to a project team delivering critical works in a highly controlled operational environment. You will establish a strong on-site quality presence, build effective working relationships with suppliers and stakeholders, and ensure client quality requirements are clearly flowed down and evidenced through robust records and verification.

Typical activities will include:

• Supporting project management and functional leads to implement the required project procedures, processes and plans
• Reviewing enquiry, tender and contract documentation (including ITPs, Quality Plans and specifications) to assure compliance with client and contractual quality requirements
• Attending site regularly to plan and manage inspections and surveillance of supplier QA/QC activities (hybrid: 3 days on site/office, 2 days from home)
• Conducting internal quality and supplier audits/health checks, identifying non-conformance and driving improvement actions
• Monitoring quality performance against agreed KPIs/criteria and escalating areas of concern appropriately
• Overseeing product verification activities, including surveillance of manufacturing/installation, FAT/SAT, and release inspections
• Capturing and tracking quality-related risks and opportunities, NCRs and defect notifications
• Leading quality investigations, root cause analysis, and supplier escalation/intervention where required
• Defining Lifetime Quality Records content and coordinating collation, review and approval of final documentation packs
• Liaising proactively with third parties and Government Quality Assurance Representatives (GQAR) as required

You will have the following qualifications & experience

• Proven ability to understand, implement and assure quality management systems aligned to ISO 9001:2015
• Extensive experience in quality engineering delivery within a highly regulated/high-integrity industry (e.g., defence, nuclear, oil & gas, aerospace, pharmaceutical)
• Demonstrable experience delivering quality engineering across multiple projects and domains
• Proficient IT capability across Word, Excel, SharePoint and wider Microsoft tools
• Strong report writing skills, with the ability to communicate clearly to technical and non-technical stakeholders
• SC clearance (or the ability to obtain SC prior to starting)
• Industry-recognised auditor qualification (e.g., ISO 9001 Lead Auditor/Internal Auditor)
• Relevant engineering qualification at HNC level (Level 4+) or equivalent proven experience

Desirable

• Understanding of naval base environments, nuclear compliance/legislation, and MoD quality requirements (e.g., AQAP 2110/2105)
• Associated professional membership (e.g., CQI/IRCA)
• NDE/NDT qualification (e.g., PCN/CSWIP)
• Experience supporting refurbishment works, fixed cranes, ECI, or mechanical and electrical services

Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply.

We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we'll do our best to accommodate.

Millbank operates as both an Employment Agency and an Employment Business