Quality Assurance Technician

Winterflood Business Services; London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

An exciting opportunity for a Quality Assurance Technician at a leading financial services company. The role involves creating test strategies, executing various tests, and collaborating with a dynamic development team, ensuring quality control and contributing to an automated testing ecosystem. Ideal candidates will have experience in the finance sector and strong problem-solving skills.

Benefits

Competitive salary inclusive of discretionary annual bonus

25 days holiday plus bank holidays

Flexible working options available

Pension scheme up to 10% employer contribution

Employee Assistance Programme

Discounted Gym Membership

Qualifications

• At least 2 years of experience in quality assurance within finance.
• Experience in using test management tools like JIRA and Zephyr.
• Strong verbal and written communication skills.

Responsibilities

• Create and maintain test cases against business requirements.
• Execute test cases and capture evidence during testing.
• Raise defects and communicate their severity to project teams.

Skills

Test Automation

Regression Testing

Communication

Defect Management

Education

Computer Science / IT degree or equivalent

Tools

JIRA

Zephyr

Confluence

Job description

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An exciting opportunity has arisen for a Quality Assurance Technician with previous experience in a combination of web, desktop, or API software testing to join our dynamic and well-established development team at Winterflood Business Services.

This challenging and extremely rewarding role would suit a self-motivated innovative individual, with a passion for quality control, evolutionary technologies, shared learning, and interest in the financial services sector.

Key Responsibilities

• Ability to create Test strategies, detailing a test approach and identify risks and dependencies to the completion of the test phase.
• To develop & maintain test cases against Business requirements without requiring supervision of a Senior member of the team.
• To execute test cases and capture appropriate evidence during testing, utilising development tools within the Team to execute E2E test scenarios.
• The ability to effectively execute regression suites during both QA and Staging cycles and contribute to the development of the regression pack, making inclusions and adjustments where appropriate.
• The appropriate raising of defects and communicate to the project their severity and drive defect resolutions.
• To create reporting dashboards in JIRA and communicate to key stakeholders the position of the test phase. In addition, provide clear updates on test execution progress to the Senior QA and Release Manager (where needed).
• To develop a detailed understanding across multiple areas of Winterflood estate and the Business functionality incorporated within it and proactively closing knowledge gaps.
• To develop an understanding of the technology used within the Business and how the service architecture is built to support the test execution processes.
• To be able to effectively produce automated test cases through a GUI that produces accurate and repeatable scenarios. To contribute to the maintenance and quality control of the test automation suite through peer reviews.
• Ability to help support and drive change towards an automated testing ecosystem, engaging with peers within the QA team and wider product streams to achieve this.
• Ability to support the senior QA technician in all test planning, execution, and prioritisation.
• Reporting into the Senior QA, ensuring full engagement and support is provided through daily activities and delivery.
• Ability to communicate clearly, concisely across a wide range of stakeholders.
• Ability to raise issues around technical builds assisting with defect management and risks associated with build elements.
• To have a detailed understanding of the responsibilities of Quality Assurance; being aware of the importance of Integration, Regression, UI & Exploratory testing and have at least 2 years’
• To have a detailed understanding of test management tools such as Zephyr / JIRA / Confluence and identify where processes can be improved by providing examples or demonstrations of a new or updated tool / process based on their independent research.
• Strong verbal and written communication skills to deliver messages to Business stakeholders.
• The ability to be able to manage multiple workstreams effectively without a reduction in the quality of work.
• To ensure clarity to others on the position of each work item and regularly seeking to support the Senior QA by showing a willing to take on additional tasks.
• To be able to identify blockers and seek to resolve them through support of peers or key stakeholders, only escalating to a Senior member of the team once attempts to resolve the issue have been exhausted.

Desired Experience & Skills

• Experience in the Finance industry
• An understanding of, or experience in Test Automation including using a programming or coding language to support automation.
• Knowledge of financial markets, especially within the Equity and Fixed income asset classes.
• Awareness of test automation best practices and application of these.
• Experience of using JIRA and Zephyr for creating test cases.
• Excellent communication and interpersonal skills to deal with stakeholders at various levels.
• Computer Science / IT degree or equivalent.
• Competitive salary inclusive of discretionary annual bonus & annual pay review
• Work Abroad Policy for up to 15 days per year
• 25 days holiday plus bank holidays and additional well-being day
• Option to purchase an additional 5 days holiday per year
• Flexible working options available, including hybrid working
• Pension scheme up to 10% employer contribution
• Income Protection & Life insurance (4 x salary core level of cover)
• Employee Assistance Programme
• Discounted Gym Membership
• Variety of travel to work schemes

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.

The Company

Winterflood Business Services (WBS) is a business to business (B2B) platform provider whose award-winning service has seen us grow to over £15bn AUA with an expanding client list. Our highly skilled and experienced team is dedicated to providing the standards our clients rightly demand.

Our aim is to help solve client problems and ease their regulatory and administrative burden with secure, integrated, and bespoke end-to-end solutions to achieve their investment objectives. Execution quality and excellent service are at the core of our business, all set out in our service level agreements for full transparency.

The WBS service is provided through our EOS platform, which is a proprietary system developed by our in-house development team. EOS is built using the latest technologies and is based on micro-service architecture, making the platform easy to scale and deploy new functionality. We are also market innovators, capable of recognising unfilled needs and developing products to suit our customers’ needs and changing regulatory requirements.

We became a separate division of Winterflood Securities in 2010, in response to demand from clients who were looking for ‘whole of market access and ‘custody services’. Our strategy remains to continue to invest in people, process, and technology to allow us to scale for the growth in our existing business, as well as taking on new clients

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Information Technology

• Industries

  Capital Markets and Investment Management

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