Quality Assurance Supervisor

Extons Foods Ltd; Manchester; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Free parking

23 days holiday, plus bank holidays

Birthday day off

Health cash plan

Employee Assistance Program

Company pension scheme

Company events

Free cheese pack

Discounted staff shop

Doughnut Fridays

Job summary

Extons Foods Ltd in Manchester is seeking a Quality Assurance Manager to lead the QA Auditors, manage workload, investigate non-conformances, and drive the standards to the highest level. You will ensure finished products meet specifications and customer expectations, and collaborate with production teams to embed robust QA practices.

The role covers GMP, CCP, audits, metal detector validation, checkweigher programs, pest control, and environmental testing.

Qualifications

• Must have hands-on experience with QA in a food production environment.
• Knowledge of food legislation and regulatory compliance is essential.
• Experience with GMP/CCP, audits, and HACCP is required.
• Internal audit qualifications are advantageous.
• Listeria management experience is preferred.

Responsibilities

• Lead and manage the QA Auditor team and workload.
• Ensure finished products meet specifications and customer expectations.
• Investigate QA non-conformances and document findings.
• Oversee GMP, CCP, line audits, and related checks.
• Manage metal detector validation and checkweigher programs.
• Support FSQMS implementations and process improvements.
• Interact with production and other teams to drive quality.
• Lead internal audits and third-party audits as needed.

Skills

Attention to detail

Food safety

Leadership

Problem-solving

Auditing

BRC knowledge

Education

Food related qualification

Job description

Role Description:

Reporting to the Quality Assurance Manager you are responsible for managing the Quality Assurance Auditor’s, ensuring all scheduled QA activity is completed, all food safety, quality, legal or authenticity issues are investigated and responded to thoroughly and ensure the QA team continually drive the standards to the highest level.

Key Responsibilities:

• Day to day management of the QA Auditors, their workload and supporting the wider production teams with all QA issues.
• Ensuring finished products comply with specifications and meet customer expectations.
• To react to any problems with products failing QA procedures, to investigate and complete all the relevant documentation and report the results to the relevant people.
• Leading and managing the quality systems team ensuring all people activities are completed eg regular 121's, training, objectives etc.
• To oversee GMP, CCP, Line audits and Glass and Brittle Plastics audits, weight control checks ensuring non-conformances are actioned by the QA team.
• To oversee QA, Operation Red Zone activities (Overall Operations Effectiveness Tool). Monitor activities, challenge missed, cancelled, failed checks.
• The provide cover and support for the Raw Material & Quality Co-ordinator as required.
• To Deputise for the QA Manager as required.
• Support with implementation of new processes in alignment with the FSQMS.
• Supporting the QA manager as required with Metal detector validation and the management of the metal detectors programs and database. Management of the checkweigher programs and database.
• To support and complete environmental testing and product testing including swabbing, validations, water, air raw material, laundry and claim validations.
• Supporting during second- and third-party audits.
• Support the QA Manager as needed with Pest Control management.
• Support and complete complaint investigations via the non-conformance process.
• Build strong relationships with wider teams.
• Internal audits completion as required.
• Additional tasks as required.

The ideal candidate:

The ideal candidate must have:

• Food related qualification or relevant industry experience.
• Previous experience of working within a compliance and standards driven environment - British Retail Consortium (BRC).
• Knowledge of food legislation.
• High levels of attention to detail.
• Food Safety Level 3.
• HACCP Level 3.
• Internal Audit qualification.
• Listeria Management Experience/Qualification.

Personal Attributes:

• Strong planning and organisational skills with a sense of priority for deadlines and attention to detail.
• Excellent decision making and problem-solving skills.
• Ability to be flexible to meet business needs.
• A passion for delivering results and the drive to exceed expectations.
• A team player.
• Self-motivated and a strong commitment to personal development.

Working Hours:

• 40 hours per week Monday to Friday. The role requires flexibility to manage and support the QA team working across as 24/5 shift pattern.

Benefits:

• Free parking, within proximity to all major travel networks
• 23 days holiday, plus 8 days bank holiday, increasing with service
• An extra day off for your birthday!
• Health cash plan, after 3 months - claim money back on essential healthcare such as dental and eye care, for you and your children.
• Employee Assistance Program
• Company pension scheme (4% employer contributions)
• Company paid events throughout the year.
• FREE pack of cheese every week
• Discounted staff cheese shop
• Doughnut Fridays

Please note we unfortunately do not offer sponsorship for work visas or immigration. Candidates must have the legal right to work in the UK to be considered for this role.

Learn more about Extons Foods at https://www.extonsfoods.com/