Quality Assurance Officer

DO & CO AG; Hounslow; On-site; GBP 32,000 - 37,000; Full time

Benefits offered by this job

On-site role

Refer a Friend scheme

Free meals

In-house training

Career development

Job summary

DO & CO London is seeking a Quality Assurance Assistant to support the QA Manager in daily office tasks and to perform goods-in activities.

You will implement HACCP, monitor GMP audits, maintain traceability, and assist in training staff while ensuring food safety and high standards in a luxury airline catering unit.

Qualifications

• Experience in QA in food production or catering operations.
• Strong HACCP and GMP knowledge.
• Excellent English communication and documentation skills.
• Ability to work across departments in a fast-paced environment.

Responsibilities

• Support Quality Manager in daily office tasks and goods-in duties.
• Carry out hygiene, GMP, and HACCP audits, raising non-conformances.
• Implement and monitor PRP/OPRP and HACCP plans; report deviations.
• Verify HACCP paperwork is kept up to date and accurate.
• Monitor CCPs and temperature records; maintain traceability systems.
• Assist in airline-specific verification checks in various areas.
• Prepare samples for microbiological testing and analysis.
• Provide QA reports to illustrate effectiveness of food safety measures.
• Train production staff on food safety and quality standards.
• Investigate customer complaints and submit detailed reports.

Skills

Quality Assurance

HACCP

GMP Audits

Documentation

Team coordination

Job description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

• Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager
• Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances
• Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions.
• Performing verification of all HACCP paperwork ensuring it is kept up to date
• Monitoring of CCP's and temperature records
• Overseeing maintaining of the traceability systems
• Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area
• Preparing samples for finished product microbiological testing and taste
• Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation.
• Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas
• Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures
• Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department
• Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager

Qualifications

• Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality
• Well presented, professional individual with a can-do, positive attitude that indulges in team success
• Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting.
• English – excellent (written & spoken)
• Meticulous attention to detail and precise record keeping skills
• Ability to influence different departments to suggest, implement and track more efficient processes
• Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies
• You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed
• Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
• Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays.
• Right to work in the UK

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• £32,000.00 per year
• On-site role
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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