Dishroom Supervisor

Arena One GmbH; Hounslow; On-site; GBP 16,388 - 23,341; Full time

Benefits offered by this job

On-Site role

Free meals on site

Refer a Friend Scheme

In-house training opportunities

Career development opportunities

Global opportunities

Job summary

DO&CO operates a luxury airline catering unit and is seeking a hands-on supervisor for the Dishroom department. You will plan daily manpower, train staff, and ensure smooth workflow while meeting productivity and safety targets.

The role emphasizes hands-on leadership, data-driven decisions, and continuous improvement. On-site benefits include meals and opportunities for career development within a prestigious global catering group.

Qualifications

• Minimum 2 years supervisory experience in high-volume manufacturing or food production.
• Experience in a fresh food industry is preferred.
• Strong English communication and leadership skills.
• Data-driven with attention to detail and reporting ability.

Responsibilities

• Monitor and supervise daily manpower planning in the Dishroom department.
• Train and monitor employees on procedures to maximise productivity.
• Manage workflow and balance responsibilities across shifts.
• Ensure productivity targets, overtime, and labor goals are met.
• Coordinate with maintenance for preventive upkeep and timely repairs.
• Conduct inventory and minimize waste, ensuring HACCP and safety compliance.
• Provide reports on productivity and performance to management.
• Support team development and maintain a positive work environment.

Skills

Supervisory experience

Team leadership

Excel

English communication

Change management

Reporting

Labor relations

Tools

Excel

Job description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

• Monitor and supervisedaily manpower planningin Dishroom department
• Trains and monitors employees on proper work procedures to ensure maximum productivity all times
• Works with management staff to improve performance of the unit.
• Manages work flow balancing the division of responsibilities amongst employees on each shift
• Maintains all financial goals related to productivity, overtime, labor goals and hours
• Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.
• Conducts inventory of products and customer materials to ensure proper usage and minimization of waste.
• Ensures employees adhere to HACCP, FDA, USDA and safety regulations and compliance with company policies and procedures.
• Strategically and effectively managing the team, ensuring that they are being developed, have direction, and are provided with meaningful feedback
• Planning production in accordance with the daily schedule as well as an overview of all activities carried out in the production area
• Maintaining the presentation and cleanliness of working areas at all times for auditing purposes
• Providing reports on productivity and other performance indicators to management
• Taking responsibility for all your actions, support your team, and celebrate successes as a family

Qualifications

• Minimum 2 years supervisory experience working in a high volume, manufacturing or food production
• Previous experience in a similar role or experience within a fresh food industry related sector is prefered
• Current or previous labor relations experience is a plus, but not required.
• Passion for high-end cuisine, love for food and motivation to deliver exceptional service
• Well presented, professional individual with a can-do, positive attitude that indulges in team success
• The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies in order to gain optimal results
• Meticulous attention to detail and data driven with the ability to influence and educate
• Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best
• You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed
• Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
• Have a great understanding and working knowledge of the whole unit and be the expert in delivering practical actions for its improvement by taking a hands-on approach
• Highly proficient in excel with excellent working knowledge of reporting

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• £14.42 per hour
• On-Site role
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On-Site Free Meals
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status