Quality Assurance Manager

The Compleat Food Group; Nottingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

The Compleat Food Group seeks a Quality Assurance Manager for its Riverside Bakery site in Nottingham. The role involves overseeing the Quality Management System, leading audits, and managing a QA team to ensure product quality and compliance. Join a mission-driven company committed to creating delicious food while supporting a positive workplace culture.

Benefits

33 Days annual leave

Employee Volunteering Days

Online and high-street retailer discounts

Personalized training opportunities

Wellbeing benefits including gym discounts

Qualifications

• Proven experience in a technical/QA role within chilled food manufacturing.
• Strong knowledge of hygiene practices and chemical safety.
• Experience managing a QA team.

Responsibilities

• Oversee the site’s Quality Management System.
• Lead internal audits and manage customer complaints.
• Drive continuous improvement initiatives.

Skills

Communication

Organizational skills

Problem-solving

Leadership

Education

Level 3 Food Safety and Hygiene

Level 4 HACCP

Lead Auditor certification

Tools

Microsoft Word

Microsoft Excel

Job description

Are you an experienced quality professional with a strong background in food manufacturing?

The Compleat Food Group is looking for a Quality Assurance Manager to join our Technical team at our Riverside Bakery site in Nottingham. This is a fantastic opportunity to take the lead on all aspects of QA, ensuring our products consistently meet the highest standards of safety, legality, and quality.

About The Role

As Quality Assurance Manager, you will oversee the site’s Quality Management System, lead internal audits, and play a key role in external inspections and customer communications. You’ll manage a dedicated QA team and drive continuous improvement initiatives across the site to enhance product quality and compliance.

Key Responsibilities

• Maintain and improve the site’s Quality Management System in line with BRC, customer, and internal standards.
• Lead technical and quality improvement initiatives to reduce complaints and ensure compliance.
• Ensure robust QA team structure and shift coverage.
• Conduct and coordinate internal audits (systems and GMP) with corrective actions.
• Investigate and manage customer complaints and non-conformances.
• Lead external audits and customer visits, ensuring audit readiness.
• Collaborate with suppliers and service providers on technical matters.
• Support product trials, validations, and ensure site hygiene and pest control standards are met.

What We’re Looking For

• Proven experience in a technical/QA role within chilled food manufacturing (Essential)
• Level 3 Food Safety and Hygiene (required)
• Level 4 HACCP
• Lead Auditor certification
• Strong knowledge of hygiene practices and chemical safety
• Leadership experience managing a QA team
• Proficiency in Microsoft Word and Excel
• Excellent communication, organizational, and problem-solving skills

Why Join Us?

At The Compleat Food Group, we’re on a mission to create tasty food that’s better for people and the planet — we call it ‘Food to Feel Good’.

We pride ourselves on being a business that emphasizes both how we operate and our financial results. Our 5,500+ passionate colleagues work to create delicious products for UK consumers and leading retailers, supporting brands like Wall’s Pastry, Vadasz, Squeaky Bean, and Unearthed.

Benefits

• 33 Days annual leave
• 2 Employee Volunteering Days per year
• Online and high-street retailer discount schemes
• Employee well-being and community support groups
• Personalized training opportunities via our LMS platform
• Charity initiatives and team events
• Access to Grocery Aid for financial, emotional, and practical support
• Wellbeing benefits including free exercise resources and gym discounts
• Financial wellbeing tools such as mortgage calculators and budgeting aids
• Holiday discounts through online retail schemes

We are committed to fostering an inclusive culture where colleagues feel safe, supported, and valued. We believe diversity leads to better results and a better working environment, and we are dedicated to fairness, equity, inclusivity, and respect in all we do.

Recruitment Agencies: We work with a trusted Preferred Supplier List and do not accept unsolicited CVs or candidate introductions.

Ready to make a Compleat impact? Apply today to join a company where your expertise will be valued and your contributions will make a real difference.

Apply now