Quality Assurance Manager

Church Pharmacy - Pharmaceutical & Aesthetics; Loughborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in medical aesthetics and pharmaceuticals is seeking a Quality Assurance Manager in Loughborough. The successful candidate will be responsible for managing the QMS and ensuring compliance with regulations, while fostering a culture of quality and continuous improvement. Ideal for professionals with experience in QA within healthcare or pharmaceuticals, this role offers the chance to contribute to a dynamic team dedicated to excellence.

Benefits

Reward Hub discounts

Monthly wellness cash benefit

Discounted pharmacy items

Free or subsidized medical services

Qualifications

• Proven experience in a Quality Assurance role within the pharmaceutical or healthcare industry.
• Experience managing Quality Management Systems and regulatory compliance.
• Strong knowledge of GDP, QMS, and industry regulations.

Responsibilities

• Oversee creation and improvement of the Quality Management System (QMS).
• Ensure compliance with regulatory standards.
• Manage non-conformance analysis and corrective actions.

Skills

Attention to detail

Problem-solving

Collaboration

Communication

Education

Qualification in quality management or pharmaceutical sciences

Job description

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Join one of the UK’s foremost suppliers of medical aesthetics and pharmaceutical products, serving healthcare professionals in their clinics, pharmacies and hospitals. With award winning recognition for outstanding customer service and distribution, we pride ourselves on delivering excellence. With patient safety at the forefront of our minds, we only source the most reliable products from regulated suppliers to support strict compliance with regulation and good distribution practice. Our friendly team fosters a supportive environment where collaboration thrives. With headquarters nestled in the heart of Loughborough, we offer the perfect blend of professionalism and accessibility. Come and be a part of our success story as Quality Assurance Manager.

The Role:

We are seeking a dedicated, flexible, and detail-oriented Quality Assurance Manager to take responsibility for the creation, maintenance, and improvement of all documentation and the company’s Quality Management System (QMS), acting as the catalyst for compliance and continuous improvement. The successful candidate will ensure adherence to all regulatory standards, including compliance with the Human Medicines Act 2012 (and any applicable Amendments) and within the scope of GDP, and/or any other applicable regulation/standard. You will collaborate closely with various colleagues, teams, and Senior Managers including the RP/RPi and licence holder, ensuring seamless communication and actions to support the business and operations.

Key Responsibilities:

• Work closely with the Wholesale Operations Manager to ensure seamless communication and drive continuous improvement through regular self-inspections and risk assessments of operational activities.

QMS Management:

• Manage the Quality Assurance Administrator and work with the RP/RPi to ensure the QMS is fit for purpose, ensuring all documentation is accurate, legible, contemporaneous, original, and attributable.

Non-conformance Management:

• Analyse non-conformances and manage deviation reporting, corrective actions, and preventative actions in collaboration with the RP/RPi and Wholesale Operations Manager (WOM).

Promote a Quality Culture:

• Foster a culture of quality and compliance across the company through effective training and support in administration.

Additional Duties:

• Undertake any other reasonable duties, as required by the RP/RPi, Licence Holder or WOM, to support operations.

Specific QA Oversight:

• Oversee all QA tasks and ensure relevant documentation and administration are completed.
• Manage meetings, scheduling, and preparation related to QA operations.
• Conduct continuous QMS reviews and lead annual QMS document reviews.
• Manage document control processes and oversee Change Control Management.
• Lead risk assessment management and ensure corrective action plans are executed.
• Coordinate internal self-inspections, deviation management, and CAPA implementation.
• Oversee supplier and customer verification processes.
• Manage the Revoked and Suspended Register, MHRA drug alert management, and temperature device recalibration.
• Supervise the new starter procedure, data submissions, UK trade info checks, and equipment maintenance.
• Oversee pest control management, third-party installations, room temperature mapping, packaging & route validations.

Person Specification:

Experience:

• Proven experience in a Quality Assurance role within the pharmaceutical or healthcare industry is essential. Experience in managing QMS, regulatory compliance, and quality control is preferred.

Skills & Knowledge:

• Strong knowledge of GDP, QMS, and relevant industry regulations.
• Exceptional attention to detail with strong problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Experience in managing audits, risk assessments, and documentation control.

Qualifications:

• A relevant qualification in quality management, pharmaceutical sciences, or a related field is highly desirable.
• Must have authorisation to work in the UK (Essential)

Personal Attributes:

• A proactive approach with a strong sense of ownership and accountability.
• Ability to manage multiple tasks and deadlines effectively.
• Strong organisational skills and the ability to drive change.
• Enthusiastic, positive, can-do attitude, with a flexible and adaptable approach to work, particularly during peak periods of work
• Excellent leadership skills and ability to manage team members independently; establishing and displaying high standards, with clear expectations and demonstration of excellent work practices
• Work collaboratively and proactively as part of a team

Company Benefits

• Reward Hub – discounts & offers on day-to-day spending
• Wellness – monthly cash benefit towards your Health & Wellbeing
• Staff Purchases – discounted pharmacy items
• Clinical services – some medical services available free of charge or subsidised

Excited about this role? Apply now!

*We are managing recruitment directly and are not seeking external agency support, thank you.*

*Previous applicants need not re-apply, thank you*

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Quality Assurance

• Industries

  Pharmaceutical Manufacturing

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