Quality Assurance Manager

Balfour Beatty plc; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join a leading construction company as a Quality Assurance Manager, overseeing quality compliance for the Old Oak Common Station project. This role involves leading a team, managing quality assurance activities, and ensuring adherence to industry standards. Enjoy a supportive environment with opportunities for growth and a range of benefits.

Benefits

Smart working with up to 40% remote options

25 days paid annual leave

Generous parental leave

Pension and share incentive plan

Qualifications

• Experience in major civil engineering projects.
• Proven track record in quality-focused roles.

Responsibilities

• Lead and manage the QA team, setting objectives.
• Ensure compliance with HS2 and project commitments.
• Monitor and report on Quality KPIs.

Skills

Communication

Analytical Skills

Leadership

Education

Degree in Civil Engineering

Degree in Quality Management

Tools

Business Collaborator

eB

ProjectWise

Job description

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About the role

Are you looking to join a company that invests in your growth and offers a supportive environment where you truly belong?

We are seeking talented and enthusiastic Quality Assurance Manager to join our team and contribute to the Old Oak Common Station project.

As a Quality Assurance Manager, you will lead the Quality Assurance team, ensuring the project is delivered in full compliance with HS2, stakeholder requirements, and project commitments. You will be responsible for coordinating, managing, and assuring all quality-related activities, driving compliance with project procedures, and proactively resolving assurance issues to support successful project delivery.

What you'll be doing

• Lead and manage the QA team, setting objectives and driving high performance.
• Plan and deliver Quality Engineering support for inspections, testing, and documentation.
• Maintain Construction Assurance requirements and QMS documentation.
• Monitor and report on Quality KPIs, driving improvements.
• Promote a strong quality culture through campaigns, lessons learned, and collaboration.
• Act as the primary client contact for construction assurance, building strong relationships.
• Ensure effective onboarding, training, and quality management across all work packages.
• Support supply chain assessments and lead investigations into quality incidents.

Who we're looking for

Essential Qualifications & Skills

• Major civil engineering project experience.
• Strong knowledge of UK and international standards, Codes of Practice, and Quality Management principles.
• Proven track record leading and managing teams in quality-focused roles.
• Degree in Civil Engineering or Quality Management (Bachelor’s or Master’s level).
• CQI Chartered Member (CQP MCQI) — or equivalent demonstrable experience.
• Excellent communication, influencing, and relationship-building skills.
• Strong analytical skills with a detailed, methodical approach.
• Resilient, self-driven, and highly organised, with a “make it happen” attitude.
• Deep technical knowledge relevant to civil/infrastructure works.
• Experience within a project-based environment, ideally large infrastructure projects.

Desirable Qualifications & Skills

• ISO 9001 Lead Auditor or Internal Auditor certification.
• Experience with systems such as Business Collaborator, eB, ProjectWise, or similar.
• Field management system experience.
• Passion for operational excellence, customer focus, and teamwork.
• Adaptable and proactive in a fast-paced, evolving environment.

Why work for us

Our teams deliver some of the UK’s most ambitious, exciting, and meaningful projects; developing, building, and maintaining vital infrastructure that supports national economies and strengthens communities.

Why join us?

Contributing to work that makes life better for millions is rewarding, and we offer a full range of benefits. You can shape your package to suit your needs. Key benefits include:

• Smart working with up to 40% remote options.
• 25 days paid annual leave (pro-rata).
• Family-friendly policies including generous parental leave.
• Pension, share incentive plan, volunteering leave, recognition schemes, and more.

About us

Balfour Beatty’s Major Projects business delivers some of the UK’s most complex infrastructure projects, including HS2 and Hinkley Point C. We leverage the latest technology to drive productivity and deliver sustainable solutions that benefit communities.

We have expertise across consultancy, design, construction, and maintenance to ensure safe and successful project delivery.

Diversity and inclusion

We believe diversity and inclusion are vital for a successful workplace. Our strategies and memberships reflect our commitment to creating an inclusive culture where everyone can thrive. Learn more at balfourbeatty.com/diversityandinclusion.

We are proud members of WISE, enei, Business Disability Forum, and AFBE. We signed the Audeliss and Involve Open Letter in 2020 to promote Black Inclusion. We are also a Gold Award holder in the MoD Employer Recognition Scheme and encourage applications from Armed Forces personnel, veterans, and reservists.

As a Disability Confident Employer, we support applicants with disabilities and long-term health conditions, offering interviews to qualified candidates. More info at disabilityconfident.campaign.gov.uk.

We aim to ensure our hiring process is fair and inclusive. Feedback is welcome at [e-mail].

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Quality Assurance

Industries

• Construction