Quality Assurance Manager

Samworth Brothers; Leicester; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company pension scheme

Health and well-being support (health,

Employee discount scheme

Annual pay reviews

Profit related pay

Extended leave entitlement

Free on-site parking

Training and growth opportunities

Job summary

Samworth Brothers is seeking a Quality Assurance Manager to lead a 24/7 QA team, ensuring food safety, legality and quality across the site. You will embed best practices, drive continuous improvement and act as the on-site QA expert, collaborating with cross-functional teams.

You will champion HACCP, audits and supplier quality, while mentoring staff and representing the function in audits and with customers. On-site role with evolving responsibilities across fast-paced manufacturing.

Qualifications

• Proven experience in a QA leadership role within chilled/high-care food manufacturing.
• Strong knowledge of HACCP, food safety and quality systems.
• Experience with audits, compliance, and continuous improvement.
• Excellent people management and communication skills.
• A hands-on, proactive approach with strong problem-solving ability.
• Ability to work under pressure in a fast-moving environment.

Responsibilities

• Leading and developing the QA team, building a strong and capable function.
• Ensuring compliance with BRCGS standards and customer requirements.
• Acting as the key contact for food safety, legality and quality across the business.
• Driving resolution of non-conformances and out-of-specification results.
• Supporting and enhancing HACCP systems and auditing processes.
• Managing supplier quality, raw materials, and product release systems.
• Leading site audits, including customer and third-party interactions.
• Depistising for the Technical Manager when required.

Skills

QA leadership

HACCP

Food safety

Quality systems

Audits

People management

Communication

Problem solving

Job description

As Quality Assurance Manager, you'll lead and develop a high-performing QA team across a 24/7 operation. You'll play a key role in maintaining and improving standards relating to food safety, legality, and quality, ensuring we consistently meet both customer and regulatory expectations. You'll be the go-to expert for all QA matters on site, working closely with cross-functional teams to embed best practice and champion continuous improvement.

Responsibilities

• Leading and developing the QA team, building a strong and capable function.
• Ensuring compliance with BRCGS standards and customer requirements.
• Acting as the key contact for food safety, legality and quality across the business.
• Driving resolution of non-conformances and out-of-specification results.
• Supporting and enhancing HACCP systems and auditing processes.
• Managing supplier quality, raw materials, and product release systems.
• Leading site audits, including customer and third-party interactions.
• Deputising for the Technical Manager when required.

Culture & Values

We believe success comes from collaboration and diverse perspectives. At Samworth Brothers, we value team players who are driven to achieve great results together.

Skills & Experience

• Proven experience in a QA leadership role within chilled/high-care food manufacturing.
• Strong knowledge of HACCP, food safety and quality systems.
• Experience with audits, compliance, and continuous improvement.
• Excellent people management and communication skills.
• A hands-on, proactive approach with strong problem-solving ability.
• Ability to work under pressure in a fast-moving environment.

About the Company

Samworth Brothers is a fourth-generation family business, trusted by many of the UK's best-known retailers to produce high-quality own-label products. Alongside these, we're proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son. With over 10,000 talented colleagues working across our modern, well-invested food manufacturing sites nationwide, we're committed to excellence in everything we do—from the food we make to the careers we build. At Samworth Brothers, you're more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well-established group, we offer stability, opportunity, and a place where you can truly thrive.

Benefits and Perks

• Company pension scheme
• Access to health and well-being support, such as healthcare, optical and dental discounts
• Employee discount scheme
• Experience annual pay reviews
• Profit related pay
• Opportunity for extended leave
• Free on-site parking
• Unlock your potential through training and growth opportunities