Technical Administrator

Samworth Brothers; United Kingdom; Remote; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Company pension scheme

Health and well-being support (health,

Employee discount scheme

Experience annual pay reviews

Profit related pay

Extended leave

Free on-site parking

Training and growth opportunities

Job summary

Samworth Brothers is seeking a Technical Administrator to keep technical and quality systems up to date, maintain documents, log data and prepare reports. You will work closely with Specifications, Raw Materials, QA and Compliance teams to stay audit-ready and ensure customers receive accurate information.

Key duties include coordinating artwork, raising POs, updating specifications, producing trend data and managing customer complaints.

Qualifications

• Experience in a role requiring strong organisation and attention to detail.
• Proficient with MS Excel, Word, databases and in-house IT systems.
• Able to follow instructions and work accurately with data.
• Customer-focused mindset and good teamwork skills.
• Knowledge of food manufacturing processes and traceability is helpful.

Responsibilities

• Co‑ordinating and updating artwork, raising POs and managing artwork invoices.
• Handling ad‑hoc data requests from customers and internal stakeholders.
• Updating intake specifications when changes are required.
• Completing nutritional trackers, spreadsheets and product data updates.
• Maintaining and monitoring technical paperwork to support due diligence.
• Providing weekly and monthly trend data, including KPIs.
• Logging and managing customer complaints through to resolution.
• Assistant with risk assessments, audits, and document control updates.
• Updating technical systems, records and databases accurately and on time.
• Maintaining Quality Systems with operational updates, trackers and reports.

Skills

Attention to detail

Organised

Customer-focused

Teamwork

Data handling

Tools

MS Excel

MS Word

Databases

In-house IT systems

Job description

About The Role

Are you focused on detail and do you enjoy being organised? With this opportunity as Technical Administrator, you will keep technical and quality systems up to date. You will help teams by maintaining documents, logging data and preparing reports. You work closely with Specifications, Raw Materials, QA and Compliance teams to make sure the site stays audit‑ready and customers receive correct, clear information.

Key Responsibilities

• Co‑ordinating and updating artwork, raising POs and managing artwork invoices.
• Handling ad‑hoc data requests from customers and internal stakeholders.
• Updating intake specifications when changes are required.
• Completing nutritional trackers, spreadsheets and product data updates.
• Maintaining and monitoring technical paperwork to support due diligence.
• Providing weekly and monthly trend data, including KPIs.
• Logging and managing customer complaints through to resolution.
• Assistant with risk assessments, audits, and document control updates.
• Updating technical systems, records and databases accurately and on time.
• Maintaining Quality Systems with operational updates, trackers and reports.

About You

We believe success comes from collaboration and diverse perspectives. At Samworth Brothers, we value team players who are driven to achieve great results together. You’ll bring the following skills and experience:

• You will have experience in a role where being organised and having good attention to detail are key
• Being secure in your use of MS Excel, Word, databases and in‑house IT systems.
• Able to follow instructions and work accurately with data.
• You will have a customer‑focused mindset and good teamwork skills.
• Knowledge of food manufacturing processes and traceability is helpful.

What We Offer

We’re building a workplace where different ways of thinking are not just welcomed but supported, with clear communication, flexible processes, and a commitment to continuous improvement so everyone can thrive.

• Company pension scheme
• Access to health and well-being support, such as healthcare, optical and dental discounts
• Employee discount scheme
• Experience annual pay reviews
• Profit related pay
• Opportunity for extended leave
• Free on-site parking
• Unlock your potential through training and growth opportunities

About Us

Samworth Brothers is a fourth-generation family business, trusted by many of the UK’s best-known retailers to produce high-quality own-label products. Alongside these, we’re proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son.

With over 10,000 talented colleagues working across our modern, well-invested food manufacturing sites nationwide, we’re committed to excellence in everything we do—from the food we make to the careers we build.

At Samworth Brothers, you’re more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well-established group, we offer stability, opportunity, and a place where you can truly thrive.

Equal Opportunities and Diversity Statement

We’re proud to be an Equal Opportunities employer making diversity and inclusion a core part of everything we do. We also actively welcome applications from neurodivergent individuals and are committed to a recruitment process that’s fair, respectful, and free from bias. If you need any adaptations to the application or interview process, please do let us know.

Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative.