QA Manager

Samworth Brothers; Leicester; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Company pension

Health & well-being discounts

Employee discount

Annual pay reviews

Profit sharing

Extended leave

On-site parking

Training & growth

Job summary

Samworth Brothers seeks a Quality Assurance Manager to lead a on-site QA team across a 24/7 operation in Leicester. You will ensure food safety, legality and quality, working with cross-functional teams to embed best practice and continuous improvement.

You will drive non-conformance resolution, manage supplier quality and audits, and act as the on-site expert for all QA matters. A hands-on, proactive leader with strong communication is essential.

Qualifications

• Proven experience leading a QA team in a chilled/high-care food manufacturing environment.
• Strong knowledge of HACCP, food safety and quality systems.

Responsibilities

• Lead and develop the QA team across a 24/7 operation.
• Ensure compliance with BRCGS standards and customer requirements.
• Act as the key contact for food safety, legality and quality across the business.
• Drive resolution of non-conformances and out-of-specification results.
• Support and enhance HACCP systems and auditing processes.
• Manage supplier quality, raw materials, and product release systems.
• Lead site audits, including customer and third-party interactions.
• Deputise for the Technical Manager when required.

Skills

QA leadership

People management

Communication

Problem solving

HACCP knowledge

Audits & compliance

Job description

About The Role

As Quality Assurance Manager, you’ll lead and develop a high-performing QA team across a 24/7 operation. You’ll play a key role in maintaining and improving standards relating to food safety, legality, and quality, ensuring we consistently meet both customer and regulatory expectations.

You’ll be the go-to expert for all QA matters on site, working closely with cross-functional teams to embed best practice and champion continuous improvement.

Key Responsibilities

• Leading and developing the QA team, building a strong and capable function.
• Ensuring compliance with BRCGS standards and customer requirements.
• Acting as the key contact for food safety, legality and quality across the business.
• Driving resolution of non-conformances and out-of-specification results.
• Supporting and enhancing HACCP systems and auditing processes.
• Managing supplier quality, raw materials, and product release systems.
• Leading site audits, including customer and third-party interactions.
• Deputising for the Technical Manager when required.

About You

We believe success comes from collaboration and diverse perspectives. At Samworth Brothers, we value team players who are driven to achieve great results together. You’ll bring the following skills and experience:

• Proven experience in a QA leadership role within chilled/high-care food manufacturing.
• Strong knowledge of HACCP, food safety and quality systems.
• Experience with audits, compliance, and continuous improvement.
• Excellent people management and communication skills.
• A hands‑on, proactive approach with strong problem‑solving ability.
• Ability to work under pressure in a fast‑moving environment.

What We Offer

• Company pension scheme
• Access to health and well‑being support, such as healthcare, optical and dental discounts
• Employee discount scheme
• Experience annual pay reviews
• Profit related pay
• Opportunity for extended leave
• Free on‑site parking
• Unlock your potential through training and growth opportunities

About Us

Samworth Brothers is a fourth‑generation family business, trusted by many of the UK’s best‑known retailers to produce high‑quality own‑label products. Alongside these, we’re proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son.

With over 10,000 talented colleagues working across our modern, well‑invested food manufacturing sites nationwide, we’re committed to excellence in everything we do—from the food we make to the careers we build.

At Samworth Brothers, you’re more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well‑established group, we offer stability, opportunity, and a place where you can truly thrive.

We’re proud to be an Equal Opportunities employer making diversity and inclusion a core part of everything we do. We also actively welcome applications from neurodivergent individuals and are committed to a recruitment process that’s fair, respectful, and free from bias. If you need any adaptations to the application or interview process, please do let us know.

Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative.