Technical Administrator

Samworth Brothers; Callington; Sur place; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Company pension scheme

Health and well-being support (health,

Employee discount scheme

Experience annual pay reviews

Profit related pay

Extended leave

Free on-site parking

Training and growth opportunities

Résumé du poste

Samworth Brothers is seeking a detail‑driven administrator to coordinate artwork, manage data and support quality systems across our food manufacturing sites in the UK. You will handle POs, invoices, intake updates, and data requests from customers and internal teams.

You will contribute to due diligence through controlled documentation, trend reporting and KPI tracking, while maintaining accurate records and supporting audits and risk assessments.

Qualifications

• Experience in a role where being organised and detail-oriented is key.
• Proficient use of MS Excel, Word, databases and in-house IT systems.
• Able to follow instructions and work accurately with data.
• Customer-focused mindset with good teamwork skills.
• Knowledge of food manufacturing processes and traceability is helpful.

Responsabilités

• Co-ordinate and update artwork, raise POs and manage artwork invoices.
• Handle ad-hoc data requests from customers and internal stakeholders.
• Update intake specifications when changes are required.
• Complete nutritional trackers, spreadsheets and product data updates.
• Maintain and monitor technical paperwork to support due diligence.
• Provide weekly and monthly trend data, including KPIs.
• Log and manage customer complaints through to resolution.
• Assist with risk assessments, audits and document control updates.
• Update technical systems, records and databases accurately and on time.
• Maintain Quality Systems with operational updates, trackers and reports.

Connaissances

Organised

Attention to detail

MS Excel

MS Word

Databases

In-house IT

Customer-focused

Teamwork

Outils

In-house IT systems

Description du poste

Key Responsibilities

• Co‑ordinating and updating artwork, raising POs and managing artwork invoices.
• Handling ad‑hoc data requests from customers and internal stakeholders.
• Updating intake specifications when changes are required.
• Completing nutritional trackers, spreadsheets and product data updates.
• Maintaining and monitoring technical paperwork to support due diligence.
• Providing weekly and monthly trend data, including KPIs.
• Logging and managing customer complaints through to resolution.
• Assistant with risk assessments, audits, and document control updates.
• Updating technical systems, records and databases accurately and on time.
• Maintaining Quality Systems with operational updates, trackers and reports.

About You

We believe success comes from collaboration and diverse perspectives. At Samworth Brothers, we value team players who are driven to achieve great results together. You’ll bring the following skills and experience:

• You will have experience in a role where being organised and having good attention to detail are key
• Being secure in your use of MS Excel, Word, databases and in‑house IT systems.
• Able to follow instructions and work accurately with data.
• You will have a customer‑focused mindset and good teamwork skills.
• Knowledge of food manufacturing processes and traceability is helpful.

What We Offer

• Company pension scheme
• Access to health and well-being support, such as healthcare, optical and dental discounts
• Employee discount scheme
• Experience annual pay reviews
• Profit related pay
• Opportunity for extended leave
• Free on-site parking
• Unlock your potential through training and growth opportunities

Samworth Brothers is a fourth-generation family business, trusted by many of the UK’s best-known retailers to produce high-quality own-label products. Alongside these, we’re proud to craft and deliver our own iconic brands, including Ginsters, Soreen, Higgidy, Dickinson & Morris, Urban Eat, West Cornwall Pasty Company, and Walker & Son.

With over 10,000 talented colleagues working across our modern, well-invested food manufacturing sites nationwide, we’re committed to excellence in everything we do—from the food we make to the careers we build.

At Samworth Brothers, you’re more than just an employee, you are part of our strong family culture. Our collaborative approach and strong team spirit help us support one another and achieve great things together. As part of a well-established group, we offer stability, opportunity, and a place where you can truly thrive.

Take your next step with Samworth Brothers!

We’re proud to be an Equal Opportunities employer making diversity and inclusion a core part of everything we do. We also actively welcome applications from neurodivergent individuals and are committed to a recruitment process that’s fair, respectful, and free from bias. If you need any adaptations to the application or interview process, please do let us know.

Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in any doubt, please contact an official Samworth Brothers representative.