Quality Assurance Lead

TN United Kingdom; Richmond; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Lead to champion the voice of children and families in social care. This pivotal role involves coordinating quality and performance reviews, implementing auditing programmes, and enhancing services through feedback mechanisms. The successful candidate will work closely with leadership to ensure best practices are followed and the needs of children are prioritized. With a competitive salary and flexible hybrid working options, this role offers a supportive environment where you can truly make a difference in the lives of young people.

Benefits

29 days annual leave

Flexible working options

Employee Assistance Programme

Learning and development opportunities

Local Government salary and pension schemes

Qualifications

• Passionate about making a positive difference to children and young people.
• Strong knowledge of legislation, frameworks, and policies related to children.

Responsibilities

• Implementing core auditing programmes and conducting quality reviews.
• Collaborating to identify patterns and themes in practice.

Skills

Coaching

Mentoring

Management in children's social care

Analytical skills

Report writing

Quality assurance systems

Legislation knowledge

Education

Degree in Social Work

Job description

Job Title: Quality Assurance Lead

Achieving for Children (AfC) is a Community Interest Company with a public sector ethos, combined with the freedom to innovate. As a not-for-profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston, and Richmond), we offer the benefits of social enterprise and local government employment. To learn more about us, visit our website.

About the Role

As the Quality Assurance Lead, you will support the Head of Practice Learning and Principal Social Worker in coordinating quality and performance reviews across Early Help and Children’s Social Care for the Royal London Borough of Kingston and the London Borough of Richmond. Your responsibilities include:

1. Implementing the core auditing programme
2. Conducting deep dives and tabletop reviews
3. Collaborating with the intelligence service to identify patterns and themes in practice

This role emphasizes placing the child at the center of practice, championing the voice of children and families through feedback mechanisms to assess the impact of interventions on outcomes. The successful candidate will report to the Principal Social Worker.

About You

To excel in this role, you should be passionate about making a positive difference to children and young people and possess:

• A degree in social work, registered with Social Work England, with ongoing professional development
• Coaching, mentoring, or training experience
• Management experience in children's social care (preferred)
• Strong knowledge of legislation, statutory frameworks, and policies related to children and families
• Experience in conducting audits and using findings to improve practice
• Skills in developing and implementing quality assurance systems
• Ability to analyze complex information and promote best practices
• Strong report writing, IT, and analytical skills
• Experience using feedback to enhance services and influence practice

Benefits

We offer a supportive environment with resources, a competitive salary, and flexible hybrid working. Benefits include:

• 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years, plus a day off for your birthday
• Tailored induction sessions
• Local Government salary and pension schemes
• Flexible working options
• Employee Assistance Programme
• Staff benefits and discounts
• Learning and development opportunities

Additional Information

Start dates are set each month; candidates should prepare accordingly. The UK’s points-based immigration system applies; please check the right to work guidance. We welcome applications from underrepresented communities and are a Disability Confident employer. The role involves safeguarding responsibilities, including a DBS check.

For more information about AfC, meet Regina at Civic Centre, Twickenham, on the first Wednesday of each month. We reserve the right to close the vacancy early once sufficient applications are received. Apply promptly to ensure your application is considered.