Quality Assurance Inspector - Hospitality

Placements24; East London; Hybride; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Benefits package

Professional development and training

Résumé du poste

Placements24 in East London seeks a meticulous Quality Assurance Inspector to uphold cleanliness, safety, and service standards across hotel operations. You will inspect guest rooms, public areas, and food service outlets, identifying improvement opportunities and recommending corrective actions to protect guest experience and brand reputation.

The role requires observant and thorough individuals who communicate findings clearly and collaborate with department heads to ensure ongoing compliance.

Qualifications

• Experience in hotel operations or quality assurance.
• Strong understanding of hospitality standards in cleanliness and safety.
• Excellent attention to detail and observational skills.
• Ability to document findings clearly and professionally.
• Good communication and interpersonal skills.

Responsabilités

• Conduct routine inspections of hotel facilities, including guest rooms, restaurants, and common areas.
• Evaluate adherence to established quality, cleanliness, and safety standards.
• Document inspection findings with deviations and improvement areas.
• Report findings to department heads with corrective action recommendations.
• Follow up on actions to ensure standards are met.

Connaissances

Attention to detail

Observation skills

Communication skills

Interpersonal skills

Description du poste

About the Role

Our client is seeking a meticulous Quality Assurance Inspector to ensure high standards across their hospitality operations in East London . This role involves conducting regular inspections of guest rooms, public areas, and food service outlets to verify compliance with cleanliness, safety, and service protocols. You will play a crucial role in maintaining the guest experience and brand reputation by identifying areas for improvement and recommending corrective actions. The ideal candidate is observant, thorough, and dedicated to upholding excellence in hospitality.

Key Responsibilities

• Conduct routine inspections of hotel facilities, including guest rooms, restaurants, and common areas.
• Evaluate adherence to established quality, cleanliness, and safety standards.
• Document inspection findings, noting any deviations or areas requiring improvement.
• Report findings to relevant department heads and management, providing clear recommendations for corrective actions.
• Follow up on implemented actions to ensure standards are consistently met.

Requirements

• Previous experience in hotel operations, housekeeping management, or quality assurance roles.
• Strong understanding of hospitality standards and best practices in cleanliness and safety.
• Excellent attention to detail and observational skills.
• Ability to document findings clearly and professionally.
• Good communication and interpersonal skills to interact effectively with staff.

Benefits

• Competitive salary and benefits package.
• Opportunities to contribute to brand standards and guest satisfaction.
• Professional development and training in quality assurance practices.
• A role that offers insight into various aspects of hotel operations.
• Work in the scenic coastal city of East London .