Quality Inspector

Michael Page; City Of London; Presencial; GBP 44.000 - 45.000; Jornada completa

Descripción de la vacante

Michael Page is supporting a large London-based social housing provider in recruiting an inspections-focused role. You will carry out quality inspections of repairs and maintenance, undertake desktop audits, and assess works against contracts and standards.

You will monitor contractor performance, prepare reports, and collaborate with operational teams to drive efficiency and value-for-money while ensuring safety and compliance across properties.

Formación

• Experience inspecting property repairs, maintenance or improvement works against standards.
• Ability to spot defects and assess work against specifications and contracts.
• Familiarity with schedules of rates, valuations and payments to contractors.

Responsabilidades

• Carry out quality inspections before, during and after works to ensure standards.
• Undertake desktop audits to verify records, costs, coding and submissions.
• Assess repairs against specifications, benchmarks and contractual requirements.
• Monitor contractor performance and support value-for-money delivery.
• Produce inspection reports and ensure occupancy and maintenance standards.
• Identify recurring issues and support continuous service improvement.
• Investigate root causes of failures and recommend preventative actions.
• Track follow-up works to ensure issues are resolved and customer expectations met.
• Identify cost recovery and warranty opportunities during inspections.
• Ensure compliance with legislation, policies and governance.

Conocimientos

Quality inspections

Desktop audits

Contractor liaison

Data recording

Educación

NVQ/City & Guilds in construction or related

Herramientas

SoRs

Valuations

Contractor payment mechanisms

Descripción del empleo

Client Details

A large London-based social housing provider undergoing significant investment in housing quality, where you'll play a key role in improving residents' homes and tackling complex property challenges.

Description

• Carry out quality inspections before, during, and after works are completed, ensuring repairs meet required standards and identifying opportunities for improvement.
• Undertake desktop audits to verify work records, costs, coding accuracy, and contractor submissions.
• Assess completed repairs against agreed specifications, quality benchmarks, and contractual requirements.
• Monitor contractor performance, identifying trends, challenging inconsistencies, and supporting value-for-money service delivery.
• Produce inspection reports and ensure properties meet required occupancy and maintenance standards.
• Work closely with operational teams to identify recurring issues and support continuous service improvement.
• Investigate the root causes of repair failures, defects, and performance concerns, recommending preventative solutions.
• Track and monitor follow-up works to ensure issues are resolved effectively and customer expectations are met.
• Identify opportunities for cost recovery, warranty claims, and other value-added actions during inspections.
• Ensure all activities comply with relevant legislation, policies, procedures, and governance requirements.
• Maintain accurate inspection records, reports, photographs, and property data.
• Stay up to date with industry best practice, promoting improvements in repair methods, materials, and service delivery.
• Champion compliance with Health & Safety, Data Protection, Safeguarding, Equality, and Diversity requirements at all times.

Profile

• Experience of inspecting property repairs, maintenance or improvement works with ability to identify defects and assess work against agreed standards.
• Familiarity with schedules of rates (SoRs), valuations, and contractor payment mechanisms.
• Experience of following up quality issues and monitoring actions to completion.
• Ability to work with contractors and internal property teams on inspection outcomes.
• Practical knowledge of property-related works and site inspections.
• Relevant trade, technical, or construction‑related qualification (e.g., NVQ, City & Guilds, or equivalent). Evidence of continued professional development in repairs, maintenance, or housing services.

Job Offer

Permanent position.

Salary of £44k to £45k, dependent on the level of experience.

We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.