Quality Assurance Officer

Tailor Made Resources Limited; Dartford; On-site; GBP 24,000 - 32,000; Full time

Job summary

Tailor Made Resources Limited is seeking a dedicated Quality Assurance Officer to support its Technical team in upholding food safety, product quality and regulatory compliance at its Dartford site.

You will contribute to developing and implementing quality management systems aligned with BRCGS, M&S and HACCP standards, working closely with the Technical Manager to ensure products meet required standards.

Qualifications

• Previous experience in a Quality Assurance/Technical/Food Safety role, ideally in food manufacturing.
• Good understanding of HACCP principles and food safety management systems.
• Awareness of BRCGS Global Standards and audit readiness.
• Methodical approach to quality checks, documentation, product labelling and compliance records.

Responsibilities

• Maintain and monitor QA procedures to ensure materials, processes and finished products meet standards.
• Support HACCP implementation and maintenance of food safety procedures.
• Carry out routine quality checks, organoleptic testing and temperature monitoring.
• Conduct daily/weekly internal audits, identify non-conformances and support corrective actions.
• Assist with new product development including ingredient sourcing and trials.
• Review product labelling for accuracy and compliance.
• Liaise with suppliers regarding quality standards and documentation.
• Support customer enquiries and investigations with relevant information.
• Coordinate samples for microbiological, chemical and allergen testing.

Skills

Quality Assurance

HACCP

BRCGS

Attention to detail

Analytical skills

Communication

Organisation

IT skills

Teamwork

Professionalism

Job description

The Opportunity

Are you a detail-oriented and proactive Quality Assurance Officer looking to develop your career within the food manufacturing industry?

Our client is looking for a motivated Quality Assurance Officer to support its Technical team in maintaining the highest standards of food safety, product quality and compliance.

This is an important role within the business, supporting the ongoing development and implementation of quality management systems in line with BRCGS, M&S and HACCP requirements.

Working closely with the Technical Manager, you'll play a key role in ensuring products meet the required quality standards, supporting audits, monitoring production processes and helping maintain compliance across the site.

Key Responsibilities

• Quality Assurance: Maintain and monitor quality assurance procedures to ensure raw materials, production processes and finished products meet required standards.
• Food Safety & HACCP: Support the implementation and maintenance of HACCP methods, ensuring food safety procedures are consistently followed.
• Quality Testing: Carry out routine quality checks, organoleptic testing and temperature monitoring to ensure products meet specification.
• Audits & Compliance: Conduct daily and weekly internal audits, including hygiene, glass and hard plastic audits, identifying non-conformances and supporting corrective actions.
• Product Development: Assist with new product development, including ingredient sourcing, product trials and the introduction of new ingredients.
• Product Labelling: Review and maintain product labelling information to ensure accuracy and compliance with relevant requirements.
• Supplier Management: Liaise with suppliers regarding quality standards, approvals, product specifications and compliance documentation.
• Customer Communication: Support customer enquiries and complaints, gathering relevant information and assisting with investigations and resolutions.
• Laboratory Testing: Coordinate product samples for microbiological, chemical and allergen testing to ensure compliance with food safety standards.

What You'll Bring

• Quality Assurance Experience: Previous experience in a Quality Assurance, Technical or Food Safety role, ideally within food manufacturing.
• HACCP Knowledge: A good understanding of HACCP principles and food safety management systems.
• BRCGS Awareness: Understanding of BRCGS Global Standards and the importance of maintaining audit-ready procedures.
• Attention to Detail: A methodical approach to quality checks, documentation, product labelling and compliance records.
• Analytical Skills: The ability to identify quality issues, investigate non-conformances and contribute to root cause analysis.
• Communication: Strong communication skills, with the confidence to liaise with suppliers, customers and internal teams.
• Organisation: Good time-management skills and the ability to manage competing priorities in a busy production environment.
• IT Skills: Competence with computer systems and the ability to maintain accurate records and documentation.
• Teamwork: A proactive and cooperative approach, with the ability to work independently and contribute positively to the wider Technical team.
• Professional Approach: A reliable, self-motivated individual who takes pride in maintaining high standards of work and food safety.

Why Apply?

• Work-Life Balance: Enjoy a consistent Monday-Friday working week.
• Career Development: Build your experience within a food manufacturing business, developing your knowledge of quality systems, audits and food safety compliance.
• Variety: Gain exposure to a broad range of responsibilities, including quality testing, supplier approvals, product development and customer requirements.
• Technical Experience: Work closely with the Technical Manager and develop your understanding of industry standards, including BRCGS, M&S and HACCP.
• Meaningful Contribution: Play an important role in ensuring products are safe, compliant and consistently meet the highest quality standards.

Location: Join the team at Dartford, with a convenient weekday working pattern.

If you're passionate about food safety, quality standards and continuous improvement, and you're looking for your next opportunity within the food manufacturing industry, we'd love to hear from you