Quality Assurance & Enhancement Specialist

University of Kent; Canterbury; On-site; GBP 30,000 - 34,000; Full time

Job summary

The University of Kent in Canterbury is seeking a Quality Assurance and Enhancement Coordinator to support academic quality assurance and enhancement activities within the QA Operations Hub. You will handle day-to-day QA tasks, respond to queries, and help maintain high standards across the university.

Collaborating with academics and professional services, you will build relationships, assist with ad-hoc projects, document processes, and contribute to data analysis to support continuous

Qualifications

• Excellent communication skills with internal and external stakeholders.
• Strong organisational and prioritising abilities to meet deadlines.
• Good IT skills with experience handling large databases and office software.
• Excellent interpersonal skills and ability to work under pressure.
• Ability to work independently and collaboratively to achieve targets.

Responsibilities

• Develop specialist knowledge of QA processes to work with minimal supervision.
• Provide first line responses to queries to academics and staff to ensure compliance.
• Build relationships with team members and stakeholders to promote quality assurance.
• Contribute to project work, create documentation and perform simple data analysis support.

Skills

Communication skills

Organisational skills

IT skills

Data analysis

Team collaboration

Tools

Large databases

Microsoft Office

Web-based applications

Job description

The University of Kent in Canterbury is seeking a Quality Assurance and Enhancement Coordinator to support academic quality assurance and enhancement activities within the QA Operations Hub. You will handle day-to-day QA tasks, respond to queries, and help maintain high standards across the university.

Collaborating with academics and professional services, you will build relationships, assist with ad-hoc projects, document processes, and contribute to data analysis to support continuous