Quality Assurance Coordinator

Aptia Group; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the pensions sector is seeking a Quality Assurance Coordinator in London. This hybrid role involves supporting quality audits and collaborating with various teams to enhance operational efficiency. Ideal candidates will have pensions industry experience, strong communication skills, and a quality control mindset.

Qualifications

• Pensions administration at minimum administrator level.
• Experience in quality control and quality assurance.
• Ability to engage with colleagues at all levels.

Responsibilities

• Support Quality Managers in audit action logs and reports.
• Assist with drafting monthly Leadership Reports with QA metrics.
• Maintain QA&A Action Log and manage Manager Self-Certification.

Skills

Strong communication skills

Excellent organisation skills

Quality control mentality

Personable

Education

Pensions industry experience

Job description

Join to apply for the Quality Assurance Coordinator role at Aptia Group

2 days ago Be among the first 25 applicants

Join to apply for the Quality Assurance Coordinator role at Aptia Group

Get AI-powered advice on this job and more exclusive features.

The Quality Coordinator works in the Quality Assurance and Audit (QA&A) team. You will play a key role in supporting the QA&A and Resolution Specialist teams within Aptia's First Line of Defence.

This role is a hybrid position where you will work from any of our Aptia offices, as well as from your home address.

Here's what you'll be doing:

* Providing support to the Quality Managers in producing audit action logs following the completion of QA&A audits, contributing towards improvement of operational efficiency, accuracy and quality.
* Assist with drafting the monthly Leadership Report to incorporate all aspects of work undertaken by the QA&A team, including the results of audits, financial and non-financial metrics, complaints and E&O data, data breaches and disclosure reporting and other metrics as required by the Leadership Team
* Supporting the Resolution Specialists by allocating new Report to Counsel (RTC) cases and maintaining and reporting on E&O data to key business stakeholders.
* Liaising with Quality Managers to produce and distribute audit action logs to Operations Managers.
* Maintain the QA&A Action Log, following responses from Operations Managers.
* Be QA&A's point of contact for the Manager Self-Certification process, collating and reporting on the results of the monthly Manager Self Certification.
* Other duties as may be required from time to time to support the QA&A and Resolution Specialist teams.

Here's what we're looking for:

* Pensions industry experience - Pensions administration at a minimum of administrator level
* A strong quality control mentality.
* Personable, with the ability to engage with colleagues of all levels
* Excellent organisation skills
* Strong communication skills, being able to communicate to colleagues of all levels via various methods.

If you are interested in this role and then we'd love to hear from you. Please go ahead and click apply to submit your CV.

Aptia is committed to celebrating the diversity of its employees and are proud to be an Equal Opportunities employer. We strive to create a workplace where all colleagues feel they belong and are supported to succeed in their roles. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to email us at [e-mail].

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

• Industries

  Pension Funds

Referrals increase your chances of interviewing at Aptia Group by 2x

Get notified about new Quality Assurance Coordinator jobs in London, England, United Kingdom.

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

Tottenham, England, United Kingdom 16 hours ago

London, England, United Kingdom 2 days ago

Judicial Appointments Commission – Quality Assurance Manager (1 60% job-share post: Wed-Fri) (Ref: 6082)

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

Quality Assurance Manager (Clinical Research)

London, England, United Kingdom 1 week ago

Slough, England, United Kingdom 1 week ago

Associate Principal QA Specialist – Technical Operations

Slough, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

(CSV) Quality Assurance Systems Specialist

Surrey, England, United Kingdom 3 weeks ago

Quality Assurance Specialist - Technical Operations

Slough, England, United Kingdom 1 week ago

Hammersmith, England, United Kingdom 2 weeks ago

Operations/Quality Assurance - Investment Banking Background

Windsor, England, United Kingdom 2 days ago

Quality Assurance Manager (Contract, GCP)

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

Elstree, England, United Kingdom 3 hours ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

City Of London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

Sutton, England, United Kingdom 2 weeks ago

Harlow, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

Woking, England, United Kingdom 3 weeks ago

London, England, United Kingdom 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.