Quality Assurance Associate

Mondelēz International; Crediton; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Relocation support

Job summary

Mondelēz International in the United Kingdom is seeking a QA professional to lead the PDCA cycle within the site quality management system. You will report results to the quality section manager and drive continuous improvement.

You will conduct internal audits, manage CAPA, coordinate eQCMS reviews, handle consumer complaints end-to-end, and serve as a key contact for food regulatory inspections, ensuring compliant operations and effective documentation.

Qualifications

• Relevant experience in quality assurance, audits, documentation.
• Efficiency working on a team.
• Flexibility and adaptability to meet customer/business requirements.
• Attention to detail and ability to follow written instructions.
• Effective verbal and written communication skills.
• Project management experience and ability to work on multiple activities simultaneously.
• Proficiency with MS Office applications.

Responsibilities

• Lead the PDCA process for the site quality management system and report results to the quality section manager.
• Conduct internal audits and manage the PDCA cycle and CAPA system.
• Coordinate the eQCMS bi‑annual review.
• Handle consumer complaints from start to finish.
• Serve as a key contact for food regulatory agency inspections and contact management.

Skills

Quality assurance

Audits

Documentation

Teamwork

Verbal communication

Written communication

Project management

Multitasking

MS Office

Tools

MS Office

Job description

Job Overview

Lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.

How You Will Contribute

• Support elements of the site’s quality system, including internal documentation and change management control (quality policy amendments, registration of internal and external documentation)
• Conduct internal audits and manage the PDCA cycle and CAPA system
• Coordinate the eQCMS bi‑annual review
• Handle consumer complaints from start to finish
• Serve as a key contact for food regulatory agency inspections and contact management

What You Will Bring

• Relevant experience in quality assurance, audits, documentation
• Efficiency working on a team
• Flexibility and adaptability to meet customer/business requirements
• Attention to detail and ability to follow written instructions
• Effective verbal and written communication skills
• Project management experience and ability to work on multiple activities simultaneously
• Proficiency with MS Office applications

Role Details

Contract type: 6‑month fixed‑term. Working hours: 7:00 am to 3:30 pm.

Benefits

Relocation support available.

Equal Opportunity Employer

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.