Quality Assurance Advisor

JR United Kingdom; Southampton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in management services seeks a Quality Assurance Advisor for a 1-year FTC. The role focuses on enhancing the Group Integrated Management System and includes responsibilities for audit management, certification processes, and ensuring quality control. The ideal candidate will possess extensive auditing experience and a strong grasp of ISO standards, contributing to the ongoing success and compliance of operational teams.

Benefits

4% bonus scheme, subject to targets

25 days annual leave plus Bank Holidays

Generous pension scheme with matched contributions (5-6%)

Life Assurance

Learning & Development opportunities

Funded Training Sponsorship Scheme

Health cash plan

Qualifications

• Proven experience in auditing, quality management, investigations.
• Knowledge of ISO standards, specifically ISO 9001:2015, ISO 14001:2015.
• Experience with internal and external audits.

Responsibilities

• Manage certifications, accreditations, and registrations.
• Conduct internal audits and maintain the internal audit program.
• Support HSQE objectives and drive continual process improvements.

Skills

Auditing

Quality Management

Data Management

Process Improvement

Stakeholder Relationship Management

Education

Recognized Auditing Qualification (e.g., IRCA, BSI)

Qualification in Process Improvement

Job description

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Arcus FM is looking to recruit a Quality Assurance Advisor for a 1-year FTC. The role involves implementing and improving the Group Integrated Management System, providing assurance, governance, and process improvement to operational and support teams. The advisor will also maintain the internal audit programme.

Responsibilities

• Assist the Quality Assurance Lead Business Partner in managing certifications, accreditations, and registrations to support business growth.
• Deliver the Group IMS strategy through audits and engagement.
• Build and maintain relationships with certification and registration bodies.
• Support the collection and timely submission of RFIs.
• Manage external audit activities and participate in resolving audit findings.
• Conduct internal audits as per the Audit Programmes.
• Develop relationships with key stakeholders.
• Rebrand documentation and ensure quality control over company documents.
• Maintain and upload documents to company libraries.
• Support HSQE objectives and strategy with the Quality Assurance Manager.
• Stay updated with relevant legislation, best practices, and CPD.
• Drive continual process improvements within HSQE, operational, and support teams.
• Develop workflows and process documentation to support improvements.

Requirements

• Proven experience in auditing, quality management, investigations, and data management.
• Knowledge of ISO standards, especially ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 22301:2019, ISO 27001:2022 (desirable).
• Recognized auditing qualification (e.g., IRCA, BSI) is desirable.
• Membership with Chartered Quality Institute (CQI) is desirable.
• Qualification in process improvement is desirable.
• Experience working in a multi-client environment.
• Understanding of current HSQE regulations across the UK.
• Ability to work in a fast-paced, challenging environment.
• Experience with internal and external audits.
• Experience creating and maintaining policies and procedures.
• Ability to define, influence, and implement strategy in line with business goals (desirable).

Benefits

• 4% bonus scheme, subject to targets.
• 25 days annual leave plus Bank Holidays.
• Generous pension scheme with matched contributions (5-6%).
• Life Assurance.
• Learning & Development opportunities.
• Funded Training Sponsorship Scheme.
• Health cash plan.

At Arcus, we are committed to individual development and offer industry-leading Learning & Development opportunities to all staff.

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