Quality Assurance Advisor

JR United Kingdom; Exeter; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the United Kingdom is seeking a Quality Assurance Advisor for a 1-year fixed-term contract in Exeter. The advisor will implement and improve the Integrated Management System while supporting governance and process improvement efforts. Key responsibilities include managing audits, maintaining documentation, and driving continual enhancements to operational and support processes. Ideal candidates will have proven auditing experience, knowledge of ISO standards, and a proven ability to work in fast-paced environments.

Benefits

4% bonus scheme

25 days annual leave

Generous pension scheme

Life Assurance

Learning & Development opportunities

Funded training sponsorship scheme

Health cash plan

Qualifications

• Proven experience in quality management and audits.
• Knowledge of ISO standards, especially ISO 9001:2015 and ISO 14001:2015.
• Experience in a multi-client environment, with HSQE regulations.

Responsibilities

• Manage certifications and deliver the Integrated Management System (IMS) strategy.
• Conduct internal audits and develop process documentation.
• Build relationships with certification bodies and key stakeholders.

Skills

Auditing

Quality Management

Process Improvement

Data Management

Education

Recognised auditing qualification (e.g., IRCA, BSI)

Membership of Chartered Quality Institute (CQI)

Qualification in process improvement

Job description

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Arcus FM is looking to recruit a Quality Assurance Advisor for a 1-year FTC. The role involves implementing and improving the Group Integrated Management System, providing assurance, governance, and process improvement to operational and support teams. The advisor will also maintain the internal audit programme.

Responsibilities

• Assist the Quality Assurance Lead Business Partner in managing certifications, accreditations, and registrations to support business growth.
• Deliver the Group Integrated Management System (IMS) strategy through audits and engagement.
• Build and maintain relationships with certification and registration bodies.
• Assist with RFIs and ensure timely submissions.
• Manage external audit activities and participate in resolving audit findings.
• Conduct internal audits as per the Audit Programmes to monitor company performance.
• Develop relationships with key stakeholders.
• Rebrand documentation and maintain quality control over company documents.
• Maintain and upload documents to company libraries.
• Support HSQE objectives and strategy with the Quality Assurance Manager.
• Stay updated on legislation, best practices, and CPD.
• Drive continual process improvements within HSQE, Operational, and Support teams.
• Develop workflows and process documentation to support improvements.

Requirements

• Proven experience in auditing, quality management, investigations, and data management.
• Knowledge of ISO standards, especially ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 22301:2019, ISO 27001:2022 (desirable).
• Recognised auditing qualification (e.g., IRCA, BSI) (desirable).
• Membership of Chartered Quality Institute (CQI) (desirable).
• Qualification in process improvement (desirable).
• Experience working in a multi-client environment.
• Understanding of HSQE regulations across the UK.
• Ability to work in a fast-paced, challenging environment.
• Experience with internal and external audits.
• Experience creating and maintaining policies and procedures.
• Ability to define and influence strategy in line with business goals (desirable).

Benefits

• 4% bonus scheme based on targets.
• 25 days annual leave plus Bank Holidays.
• Generous pension scheme with matched contributions (5-6%).
• Life Assurance.
• Learning & Development opportunities.
• Funded training sponsorship scheme.
• Health cash plan.

At Arcus, we are committed to individual development and offer industry-leading Learning & Development opportunities to all staff.

Don’t miss out on this great opportunity. Apply today by clicking the ‘apply’ button.