Quality Assurance Administrator

HiB Ltd; Tamworth; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

HiB Ltd is seeking a dedicated quality management professional to join their team in Tamworth. The position focuses on maintaining product standards, supplier relationships, and regulatory compliance. The candidate will perform a variety of tasks, including data management and generating insightful reports to support operations. Join a leading company recognized for its commitment to innovation and employee welfare.

Benefits

23 days annual leave plus bank holidays

Private Medical Insurance

Training and Development

Employee Assistance Programme (EAP)

Career progression opportunities

Recognition and rewards scheme

Qualifications

• Experience in managing product quality within a structured process.
• Familiarity with web-based platforms and Microsoft Office.
• Capable of analysing data for reports and metrics.

Responsibilities

• Maintain product & packaging technical data.
• Ensure compliance with industry and regulatory requirements.
• Generate analytical reports for internal and external presentation.

Skills

Communication

Data Analysis

Supplier Relationship Management

Technical Understanding

Microsoft Office

PowerBI

Job description

hib Tamworth, United Kingdom Operations On site

Company Description

Who WeAre...

At hib., we believe the bathroom is more than just a space, it’s a reflection of who you are, a sanctuary designed to inspire and uplift. For 35 years, we’ve been dedicated to helping homeowners create bathrooms that feel personal, meaningful, and full of life. What drives us is our incredible team, whose creativity and dedication breathe life into every project we touch.

We’re proud to be recognised as one of the top 50 companies to work for in 2023, and one of the top 10 in the manufacturing sector. In 2025, we were awarded with being a 'Great Place To Work'. But it’s not just the awards that matter to us, it’s the way we care for our people. Here at hib., you’ll find a community that values collaboration, fosters innovation, and prioritises your personal and personal growth. We listen to your ideas, invest in your development, and put your well-being at the heart of everything we do.

Join us. Be part of a team that celebrates creativity, encourages growth, and is truly passionate about making a difference, both in the industry and in the lives of everyone who walks through our doors.

Position

What we offer…..

• Competitive basic salary
• 23 days annual leave, plus bank holidays
• Your birthday off
• VIP day off
• EAP helpline
• Private Medical Insurance
• Enhanced Parental Leave
• Training and Development
• Benefits & Discounts Platform

How you will make a difference…..

• Obtain and maintain product & packaging technical data from suppliers.
• Own the Quality email inbox and distribute emails as required.
• Ensure all new and existing projects, products and suppliers are fully conforming to industry, regulatory, legislative and customer requirements at all times.
• Serve all customer Quality needs as required and on time.
• Gather data, analyse data and submit data on various customer, 3rd party and government platforms ensuring absolute accuracy at all times.
• Track, assess, capture and log internal feedback and liaise with suppliers on new project samples.
• Own, maintain, improve, update and generate master documents, procedures and processes.
• Maintain and update monthly KPI data including analysis of results.
• Generate reports using data and analysis for presentations.
• Conduct risk assessments on new and existing products.
• Must be willing to travel internationally where required to support hib’s growing supply chain and business operations.

Requirements

Key Skills & Attributes...

• A good understanding/experience of dealing with product concerns within a structured process, working collaboratively with suppliers.
• Be confident working with web based platforms and portals.
• The ability to form and maintain good relationships with suppliers and colleagues
• The ability to analyse and process data to produce reports and metrics.
• Confidence in working with Microsoft Office software, MRP and WMS systems.
• PowerBI knowledge/experience would be highly beneficial.

Health insurance

On-the-job training

Paid training

Career progression opportunities

Employee assistance programme (EAP)

Mental health support

Free parking

Recognition and rewards scheme

Company events / Team-building activities

Company-branded gifts / Welcome kit

Other information

www.hib.co.uk/careers

No agencies please, any solicited CVs will be deemed as a gift.

https://www.hib.co.uk/privacy-policy

Once you apply for a role, you will be automatically added onto our internal recruitment system.