Quality Assurance Administrator

CLAIRE'S; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a detail-oriented Quality Assurance Administrator for a 3-month fixed-term contract. This role offers a fantastic opportunity to support the safety and compliance of products across Europe and North America. You'll be part of a dynamic Global Quality Assurance team, processing reports, managing supplier communications, and entering data accurately. If you're looking to develop your administrative skills in a fast-paced, international retail environment, this position is perfect for you. Join a vibrant brand that values diversity and inclusion, and make a meaningful impact in your role.

Qualifications

• Strong attention to detail and accuracy when handling large volumes of data.
• A solid grasp of Microsoft Excel and Word.

Responsibilities

• Processing and analyzing product test reports.
• Managing queries and coordinating product samples.

Skills

Attention to Detail

Microsoft Excel

Microsoft Word

Organizational Skills

Teamwork

Job description

Quality Assurance Administrator - 3-Month Fixed Term Contract

Location and working pattern

Full-time role working 3 days a week from our European HQ in Erdington and 2 days from home.

About the role

We're looking for a detail-driven Administrator to join our Global Quality Assurance team on a 3-month fixed-term contract, supporting the safety and compliance of our products across Europe and North America.

This is a great opportunity to gain experience in a global function, supporting the critical work of our Quality Assurance team.

What you'll be doing

• Processing, reviewing, and analyzing product test reports.
• Managing queries and chasing suppliers for outstanding documents.
• Coordinating the sending of product samples to test houses.
• Accurately entering data into our systems.
• Supporting communication between suppliers, buyers, and internal teams.

You will also work closely with the Quality Management team to advise on product standards, legal requirements, and continuous improvements in quality processes.

What we're looking for

We'd love to hear from you if you have:

• Strong attention to detail and accuracy when handling large volumes of data.
• A solid grasp of Microsoft Excel and Word.
• Excellent organizational skills and the ability to meet deadlines.
• A proactive and collaborative approach to teamwork.
• A willingness to learn about product testing and compliance processes.

This role would suit someone with an administrative background looking to develop their skills in a fast-paced, international retail environment.

Why Claire's?

Joining Claire's means becoming part of a vibrant, global brand loved by millions. We offer a supportive, inclusive environment where you can grow, learn, and make a difference.

Apply now

Ready to bring your skills to Claire's? We look forward to hearing from you.

Equal Opportunities

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage applications from all underrepresented groups, including those with disabilities. We will accommodate applicants' needs throughout the recruitment process upon request. Please inform us of any accommodations required.