Quality Assurance Administrator

Claire’s Inc.; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a detail-oriented Quality Assurance Administrator for a 3-month fixed-term contract. This role involves supporting product safety and compliance across Europe and North America. You will be responsible for managing product testing documentation, processing test reports, and facilitating communication between suppliers and internal teams. This is a fantastic opportunity to gain valuable experience in a global function within a vibrant and inclusive environment. If you're passionate about quality assurance and eager to learn, this position is perfect for you.

Qualifications

• Strong attention to detail when handling data.
• Proficient in Microsoft Excel and Word.
• Organizational skills to meet deadlines.

Responsibilities

• Process and analyze product test reports.
• Manage queries and chase suppliers for documents.
• Coordinate sending product samples to test houses.

Skills

Attention to Detail

Microsoft Excel

Microsoft Word

Organizational Skills

Teamwork

Proactive Approach

Job description

Quality Assurance Administrator page is loaded

Quality Assurance Administrator

Apply locations Birmingham, West Midlands time type Full time posted on Posted Yesterday job requisition id JR240005

Quality Assurance Administrator - 3-Month Fixed Term Contract,
Location and working pattern – Full time role working 3 days a week from our European HQ in Erdington and 2 days from home

We’re looking for a detail-driven Administrator to join our Global Quality Assurance team on a 3-month fixed-term contract, supporting the safety and compliance of our fabulous products across Europe and North America.

This is a brilliant opportunity to gain experience in a global function, supporting the critical work of our Quality Assurance team.

What you’ll be doing:

As part of our QA admin team, your key focus will be ensuring that product testing documentation is properly tracked, managed, and actioned. Your day-to-day duties will include:

• Processing, reviewing, and analysing product test reports
• Managing queries and chasing suppliers for outstanding documents
• Coordinating the sending of product samples to test houses
• Accurately entering data into our systems
• Supporting communication between suppliers, buyers, and internal teams

You’ll also work closely with the Quality Management team to help advise on product standards, legal requirements, and ongoing improvements in quality processes.

What we’re looking for:

We’d love to hear from you if you have:

• Strong attention to detail and accuracy when handling large volumes of data
• A solid grasp of Microsoft Excel and Word
• Great organisational skills and the ability to meet deadlines
• A proactive and collaborative approach to teamwork
• A willingness to learn about product testing and compliance processes

This role would suit someone with a background in administration who is looking to develop their skills in a fast-paced, international retail business.

Why Claire’s?

Joining Claire’s means becoming part of a vibrant, global brand that’s loved by millions. We’re proud to offer a supportive, inclusive environment where people can grow, learn, and make a difference.

Ready to bring your skills to Claire’s? We’d love to hear from you.

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

The Claire's Experience.

We’re a global brand powerhouse for self - expression. We are dedicated to making this happen through our products, experiences and most importantly, our people.

Do work that inspires.
We’re passionate about our purpose. We bring joy by opening the door to self-discovery. Every day, we get to encourage and celebrate self-expression with each accessory choice and piercing decision we help our customers make. We think that today – more than ever – encouraging others to freely express their many sides is a pretty great thing to be a part of.

Play as a team.
We support each other and strive to make personal connections. Because treating each other with respect helps us achieve our individual and common goals. Encouraging our team members to forge their own way is key to what makes us stronger and more innovative as an organization.

Be true to you.
The real you is inspirational, and that’s who we want you to be at Claire’s. We want you to #bethemost - the most you. When you feel free to show up as the real you, it encourages others to do the same. You make a difference just by being who you are. Every day, we have the opportunity together to promote an inclusive and diverse culture that makes us all richer.

Evolve yourself.
We want you to be the most you possible. But just as our styles evolve, so do we. That’s why we encourage you to keep growing, changing and reinventing yourself. Helping you grow and achieve your aspirations is important to us. We are proud of our many employees who have moved across and through the organization, taking on new opportunities and inspiring us all to dream and achieve.

Claire's Values
Learn more about our company and values @ Claire's Values

Available Roles
We have sales associate, part-time manager, assistant manager, and manager roles available in store. We also have district and regional sales leadership roles as well as corporate roles. Learn more via Job Search.