Quality and Product Administrator

Artemis Clarke Ltd; Erith; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Team events

Free parking

Staff discount

Pension with 7% company contribution

Health and wellbeing options

Health care

Job summary

Artemis Clarke Ltd in Erith, Kent, is seeking an experienced administrator to support quality, compliance and product data teams. You will manage data in SAP and PIM, coordinate documentation and help ensure timely sign-offs for new products.

This role is permanent, on-site, 37.5 hours per week, with a discretionary annual bonus and benefits including health care and pension. You will collaborate across Purchasing, Sales & Marketing and other departments to keep audits and compliance on track.

Qualifications

• Proven administrative experience, ideally in QA, product data, compliance or manufacturing.
• High level of attention to detail, with the ability to track information across multiple files and systems.
• Strong IT literacy, specifically with ERP systems (such as SAP), PIM software and Microsoft Office (Excel, Word, Outlook).
• Natural communicator who can collaborate effectively with multiple departments and external suppliers.
• Self-motivated approach to work, with excellent organisational and indexing skills.

Responsibilities

• Data management: maintain PIM and SAP regarding testing status, fit-for-purpose sign-offs and similar records.
• Maintain internal schedules to monitor and track outstanding quality, compliance and testing actions on flagged products.
• Inbox management: monitor and action incoming queries through the dedicated quality email channel.
• New product support: verify new product development items against compliance criteria ahead of final manager sign-off.
• Audit coordination: gather and coordinate evidence packs and technical documentation to support Sedex ethical-sourcing audits alongside ISO 9001, 14001 and 22301 certifications.
• Reporting: assist the Compliance & Quality Manager with monthly reporting by tracking product-level compliance and fault-ratio data.
• Cross-department liaison: partner with Product, Purchasing, and Sales & Marketing teams to distribute product conformity documentation for launches and clearance tasks.
• Supplier support: assist with the coordination of supplier audits and visit programmes.

Skills

Administrative experience

Attention to detail

Communication

Organisational skills

Tools

SAP ERP

PIM software

Microsoft Excel

Microsoft Word

Outlook

Job description

Location: Erith, Kent – no remote working
Salary: Discussed on first phone call, depending on relevant skill set, plus discretionary annual bonus
Hours: 37.5 hours per week, 8.45am to 5.15pm
Contract: Permanent, paid monthly

Benefits

• 25 days annual leave plus 8 bank holidays
• Team nights out
• Free parking
• Staff discount
• 7% company contribution pension
• Health and wellbeing options
• Health care

Skills and Experience

• Proven administrative experience, ideally within a quality assurance, product data, compliance or manufacturing environment.
• High level of attention to detail, with the ability to track information across multiple files and systems.
• Strong IT literacy, specifically with ERP systems (such as SAP), PIM software and Microsoft Office (Excel, Word, Outlook).
• Natural communicator who can collaborate effectively with multiple departments and external suppliers.
• Self-motivated approach to work, with excellent organisational and indexing skills.

Key Responsibilities

• Data management: maintain PIM (Product Information Management) and SAP systems regarding testing status, fit-for-purpose sign-offs and similar records.
• Maintain internal schedules to monitor and track outstanding quality, compliance and testing actions on flagged products.
• Inbox management: monitor and action incoming queries through the dedicated quality email channel.
• New product support: verify new product development (NPD) items against compliance criteria ahead of final manager sign-off.
• Audit coordination: gather and coordinate evidence packs and technical documentation to support Sedex ethical-sourcing audits alongside ISO 9001, 14001 and 22301 certifications.
• Reporting: assist the Compliance & Quality Manager with monthly reporting by tracking product-level compliance and fault-ratio data.
• Cross-department liaison: partner with the Product, Purchasing, and Sales & Marketing teams to distribute product conformity documentation for launches and clearance tasks.
• Supplier support: assist with the coordination of supplier audits and visit programmes.