Quality and Process Engineer (6962)

Cromwell Tools Export; Leicester; On-site; GBP 30,000 - 45,000; Full time

Job summary

Cromwell Tools Export seeks a Quality and Process Engineer to enhance quality assurance initiatives and ensure compliance with ISO standards. The role involves analyzing process performance, leading corrective actions, and collaborating with teams to drive continuous improvement in quality and operational efficiency.

Benefits

Group Personal Pension

Company Funded Healthcare

Bonus Scheme

Cycle to Work

24/7 Wellbeing Support

Free Tea & Coffee

Discounted Cromwell Products

Retail & Leisure Discount Scheme

Qualifications

• Experience in a QMS & process improvement role, ideally in a regulated environment.
• Knowledge of quality tools and methodologies (e.g., FMEA, Six Sigma).
• Proficiency in Microsoft Office and quality management systems.

Responsibilities

• Lead quality assurance initiatives ensuring compliance with ISO standards.
• Conduct root cause analysis and implement corrective actions.
• Collaborate with teams to drive process improvements.

Skills

Analytical skills

Problem-solving skills

Communication skills

Education

ISO 9001 Lead Auditor certification

Six Sigma Green Belt

Job description

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Purpose of Role

To lead and support quality assurance initiatives across operational processes, ensuring compliance with ISO standards and continuous improvement in product and service quality. The Quality Engineer will play a key role in analysing process performance, identifying root causes of quality issues, and implementing corrective actions to enhance operational efficiency and customer satisfaction.

Quality Process Engineer

Grade / Level: Team Member

Reporting to: Compliance Manager

Department: Finance

Location: Head Office, Wigston

Purpose of Role

To lead and support quality assurance initiatives across operational processes, ensuring compliance with ISO standards and continuous improvement in product and service quality. The Quality Engineer will play a key role in analysing process performance, identifying root causes of quality issues, and implementing corrective actions to enhance operational efficiency and customer satisfaction.

Role Responsibilities

The role will be responsible for.

• Develop, implement, and maintain quality control systems and process documentation in line with ISO 9001 and other relevant standards.
• Conduct root cause analysis and lead corrective/preventive action initiatives (CAPA) for process-related non-conformities.
• Collaborate with cross-functional teams to drive process improvements and reduce variation in manufacturing and service delivery.
• Support internal and external audits by preparing documentation, facilitating audit activities, and following up on findings.
• Monitor key performance indicators (KPIs) and quality metrics to identify trends and areas for improvement.
• Liaise with suppliers and external partners to ensure quality standards are met throughout the supply chain.
• Provide training and guidance to operational teams on quality procedures and best practices.
• Maintain batch testing records and ensure all product documentation is validated and compliant
  
  

This list of duties and responsibilities is not definitive as you will be expected to undertake any reasonable management request in accordance with Company policies and procedures.

Key Relationships

• Internal - All departments and branches
• External – Accreditation Boards, Customers, Supplier and Service Providers
  
  

Role Requirements

Experience and Knowledge:

• Experience in a QMS & process improvement role, ideally within a regulated or ISO-certified environment.
• Knowledge of quality tools and methodologies (e.g., FMEA, Six Sigma, 8D, SPC).
• Excellent analytical and problem-solving skills.
• Effective communication and stakeholder engagement abilities.
• Proficiency in Microsoft Office and quality management systems (QMS).
  
  

Essential Qualifications & Skills

• ISO 9001 Lead Auditor certification (desirable).
• Six Sigma Green Belt or higher (not essential)
• Full driving license & willingness to travel
  
  

About Cromwell

Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.

We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.

Cromwell is committed to being an Equal Opportunity Employer. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants from the armed forces community (current and past) an interview if they meet the minimum requirements for the role.

• Apply Now
  
  

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Location

Leicester (Head Office)

65 Chartwell Drive, Wigston, Leics, UK, LE18 2FS

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• Location:
  
  

Leicester (Head Office)

• Working Hours per week:
  
  

38

• Contract Type:
  
  

Permanent - Full Time

• Apply Now
  
  

Meet the recruiter

[e-mail]

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Group Personal Pension

Company Funded Healthcare

Bonus Scheme

Cycle to Work

24/7 Wellbeing Support

Free Tea & Coffee

Discounted Cromwell Products

Retail & Leisure Discount Scheme

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Industrial Machinery Manufacturing

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