Quality And Compliance Officer

Raynet Recruitment; Romford; On-site; GBP 28,000 - 42,000; Full time

Job summary

Raynet Care in Romford is seeking a Quality and Compliance Officer to join our team across domiciliary care, supported living and community services. You will help maintain high standards and assist with CQC compliance and inspection preparation.

Key duties include carrying out staff spot checks, visiting service users at home, completing audits, reviewing care plans and risk assessments, and preparing reports with service improvement plans.

Qualifications

• Experience in health or social care compliance.
• Strong understanding of CQC regulations.
• Excellent written, organisational and IT skills.

Responsibilities

• Carry out announced and unannounced staff spot checks.
• Visit service users in their homes to review quality of care.
• Obtain feedback from service users and families.
• Complete quality audits and compliance checks.
• Review care plans, risk assessments and daily records.
• Support CQC compliance and inspection preparation.
• Monitor staff training, supervision, DBS checks and personnel files.
• Review policies and procedures.
• Investigate complaints, incidents and safeguarding concerns.
• Prepare reports and service improvement plans.
• Follow up actions to ensure timely completion.

Skills

Quality and compliance experience

CQC regulations knowledge

Written communication

Organisational skills

IT skills

Job description

Quality and Compliance Officer - Romford

Raynet Care is seeking an experienced and organised Quality and Compliance Officer to join our team in Romford.

The successful candidate will help maintain high standards across our domiciliary care, supported living and community-based services.

Key responsibilities include:

• Carrying out announced and unannounced staff spot checks
• Visiting service users in their homes to review the quality of care
• Obtaining feedback from service users and their families
• Completing quality audits and compliance checks
• Reviewing care plans, risk assessments and daily records
• Supporting CQC compliance and inspection preparation
• Monitoring staff training, supervision, DBS checks and personnel files
• Reviewing policies and procedures
• Investigating complaints, incidents and safeguarding concerns
• Preparing reports and service improvement plans
• Following up actions to ensure they are completed on time

Applicants should have experience in health or social care compliance, a good understanding of CQC regulations and strong written, organisational and IT skills.

A driving licence and access to a vehicle are desirable, as the role includes travelling to service users' homes.

Location: Romford and surrounding areas

Job type: Full-time

Salary: Competitive, depending on experience

Requirements: Enhanced DBS check and satisfactory references