Quality Officer - Cambridgeshire

A Class Care Limited; Papworth Everard; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Company pension

Sick pay

Training and induction programme

Progression opportunities

Company pool cars

22 days annual leave plus holidays and

Birthday day

Job summary

A Class Care Limited in Cambridgeshire is seeking a Quality Officer to work 70% in the field and 30% in the office. The role focuses on supporting care staff and ensuring compliance with CQC standards.

Responsibilities include supervising staff, probation reviews, spot checks, and administrative duties such as maintaining medication records and preparing reports. The position offers pension, progression, and ongoing training.

Qualifications

• Experience in the care sector is required.
• Excellent problem solving and attention to detail.
• Strong communication and client-focused approach.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Provide supervision and support to care staff.
• Complete probation reviews and supervisions for care staff.
• Complete announced and unannounced spot checks.
• Carry out administrative duties including writing medication records and creating reports.
• Coordinate care staff and provide support.
• Be part of the out-of-hours team on a rotating basis.

Skills

Driving licence

Problem solving

Attention to detail

Communication skills

Client-focused

Work under pressure

MS Office

Job description

Job Title: Quality Officer

Location: 70% field based, 30% office based - Cambridgeshire

Salary: £27,300 per annum

At A Class Care we are looking for individuals who share our values and passion to make a positive difference to peoples lives throughout our community.

Due to growth we have an exciting opportunity for a quality officer to join our established team in Cambridgeshire. A quality officer will support via field based working to our clients and care workers in line with CQC requirements.

You will be responsible for:

• Providing supervision and support to our care staff.
• Completing probation reviews and supervisions for our care staff.
• Completing announced and unannounced spot checks.
• To carry out administrative duties related to the role including writing medication records, creating relevant reports.
• Coordinate care staff and offer support
• Part of the out of hours team on a roter basis

Our Ideal Candidate:

• Must have previous experience within the Care sector.
• Must be good at problem solving and like a challenge.
• Excellent attention to detail and communication skills.
• Has a great client-focused passion.
• Able to work under pressure and in a fast pace environment.

Our Requirements:

• Able to drive, and holds a full clean UK Driving License due to the travelling involved. (use of company pool car available for work related tasks)
• Experience working with the Microsoft Packages.
• Have a good understanding of CQC standards

If you are looking for a change in career or a new fulfilling challenge, A Class Care can offer you:

• Company pension, sick pay (SSP)
• Positive and friendly team to work with
• Refer a friend scheme.
• Excellent on-going training and induction programme
• Company events and wellbeing programs
• Opportunity to gain nationally recognised qualification in Health and Social Care
• Real opportunity for progression within a growing business
• Use of the company pool cars
• 22 days paid annual leave plus bank holidays and 1 extra day for your birthday
• Monday to Friday work 09.00 – 17.30 with 1-hour unpaid lunch