Qualified Social Worker - Early Help Team Manager - Front Door

Connect2Dudley; Brierley Hill; Hybrid; GBP 55,000 - 66,000; Full time

Job summary

Connect2Dudley is recruiting for a Qualified Social Worker - Early Help Team Manager within the Front Door - MASH to lead Early Help at the heart of Dudley's safeguarding services. The role focuses on multi-agency decision‑making, quality assurance and ensuring timely support for children and families.

Based in Dudley, the post involves an induction in the office, followed by a hybrid pattern of three days in the office and two days working from home, and a commitment to high professional

Qualifications

• Significant experience of working with children, young people and families within Early Help, Children's Social Care, MASH or safeguarding environment.
• Strong understanding of safeguarding, early intervention and threshold frameworks.
• Experience of performance management, quality assurance and service improvement.

Responsibilities

• Providing leadership and management oversight for the Early Help function within the Front Door.
• Ensuring robust and consistent threshold decision‑making for access to services.
• Leading multi‑agency collaboration and information sharing to support positive outcomes.
• Monitoring service demand, performance indicators and outcomes to drive improvement.
• Leading quality assurance activities including audits, case reviews and learning.

Skills

Leadership

Communication

Decision making

Data analysis

Education

Social work degree

Job description

Quailified Social Worker - Early Help Team Manager - Front Door - MASH

£44

REQUIREMENTS OF DUDLEY MASH

• The interview will be in person in person.
• The first 2 weeks they are expected in the office daily to complete their Induction / training (which can be extended dependent on how they progress)
• Following this it is a 3 days a week in the office 2 working from home.
• Only CVs with relevant MASH experience will be considered.

About the Role

An exciting opportunity to lead Early Help at the heart of Dudley's Front Door, driving multi-agency decision‑making, quality assurance and performance to ensure children and families receive timely and effective support

Dudley Children's Services is looking to appoint an experienced and dynamic Early Help Manager to lead and develop the Early Help function within our Front Door service.

This is a key leadership role at the heart of our multi-agency safeguarding arrangements, ensuring that children, young people and families receive the right support at the right time. You will provide management oversight of contacts requiring an Early Help response, promote effective partnership working, and ensure consistent threshold decision‑making across the Front Door. The role aligns closely with the council's values of collaboration, service improvement, performance management and positive outcomes for children and families.

Working as part of the Front Door Leadership Team, you will build strong relationships with partners across Children's Services, Education, Health, Police, Early Help providers and the voluntary sector to ensure a coordinated and effective response to need. Multi‑agency working and threshold management are central responsibilities of management roles within Children’s Services.

What You'll Be Doing

• Providing leadership and management oversight for the Early Help function within the Front Door.
• Ensuring robust and consistent threshold decision‑making, enabling children and families to access the most appropriate service at the earliest opportunity.
• Leading effective multi‑agency collaboration, information sharing and professional challenge to support positive outcomes.
• Monitoring service demand, performance indicators and outcomes, using data to drive improvement.
• Leading quality assurance activity, including audits, case reviews and thematic learning.
• Identifying and implementing service improvements that enhance efficiency, effectiveness and impact.
• Ensuring compliance with statutory duties, local procedures and safeguarding requirements.
• Contributing to governance arrangements, performance reporting and strategic service development.
• Supporting staff development through coaching, supervision and reflective practice.

What We're Looking For

We are seeking a confident and experienced manager who can demonstrate:

• Significant experience of working with children, young people and families within Early Help, Children's Social Care, MASH or a related safeguarding environment.
• A strong understanding of safeguarding, early intervention and threshold frameworks.
• Experience of performance management, quality assurance and service improvement.
• The ability to analyse complex information and make sound professional decisions within a fast‑paced environment.
• Excellent communication, negotiation and relationship-building skills.
• A commitment to achieving the best possible outcomes for children, young people and families.
• The ability to motivate, support and develop staff whilst driving high standards of practice and performance.Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates