Qualified Dispenser – Medicines Management

Welby Group; Navenby; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

NHS Pension

36 days leave including bank holidays

Staff social events

Employee awards

Free Parking

Employee assistance program

Collaborative working environment

Professional development opportunities

Job summary

Welby Healthcare Limited is seeking an organised and experienced Qualified Dispenser to join our Medicines Management team in a role that emphasizes daytime hours and no routine dispensing duties.

The position focuses on prescription management, patient communication, and administrative support to ensure safe and efficient medicines management for our patients. Opportunities to maintain dispensing skills may exist in other practices within the group.

Qualifications

• NVQ Level 2 in Dispensing (minimum requirement).
• Previous experience working in a dispensary or pharmacy environment.
• Good knowledge of medication and prescription processes.
• Excellent organisational and communication skills.
• A high level of accuracy, attention to detail and confidentiality.

Responsibilities

• Prescription management: Receiving, logging and processing prescription requests, ensuring prescriptions are appropriately managed and issued for collection from patients' nominated local pharmacies.
• Patient communication: Handling telephone calls and prescription-related enquiries, providing a helpful and professional service to patients.
• Patient records: Maintaining accurate and up-to-date medication records, ensuring all information is handled confidentially and in line with data protection requirements.
• Administrative support: Supporting the wider medicines management team with day-to-day processes and ensuring prescription workflows run smoothly.

Skills

Dispensing background

Patient communication

Organisational skills

Education

NVQ Level 2 in Dispensing

Job description

• 25 hours per week


• Monday to Friday


• 9:30am – 2:30pm

Looking for a better work-life balance? Want to use your dispensing knowledge without the demands of a traditional dispensary? This could be the opportunity for you!

We are looking for an organised, enthusiastic and experienced Qualified Dispenser (NVQ Level 2 minimum) to join our team in a Medicines Management role.

This is a slightly different opportunity for someone with a dispensing background who would like to use their knowledge and experience in a practice-based role, with consistent daytime hours and no routine dispensing duties.

What will you be doing?

You will play an important role in supporting the safe and efficient management of patients' prescriptions and medication records.

Your responsibilities will include:

Prescription Management: Receiving, logging and processing prescription requests, ensuring prescriptions are appropriately managed and issued for collection from patients' nominated local pharmacies.

Patient Communication: Handling telephone calls and prescription-related enquiries, providing a helpful and professional service to patients.

Patient Records: Maintaining accurate and up-to-date medication records, ensuring all information is handled confidentially and in line with data protection requirements.

Administrative Support: Supporting the wider medicines management team with day-to-day processes and ensuring prescription workflows run smoothly.

What makes this role different?

Unlike a traditional dispensing position, this role does not involve preparing or dispensing medication.

That means:

No preparing or assembling prescriptions.

No ordering, receiving or maintaining pharmaceutical stock.

No handling heavy medication totes or carrying stock deliveries.

No handling or managing controlled drugs.

Instead, you can concentrate on prescription management, patient communication and the administrative processes that help keep medicines management safe and efficient.

For anyone who would still like to maintain their practical dispensing skills, there may also be opportunities to undertake dispensing work at one of our other dispensing practices within our Group.

What are we looking for?

NVQ Level 2 in Dispensing (minimum requirement).

Previous experience working in a dispensary or pharmacy environment.

Good knowledge of medication and prescription processes.

Excellent organisational and communication skills.

A high level of accuracy, attention to detail and confidentiality.

Someone who enjoys working as part of a team and supporting patients.

Family-friendly hours: Monday to Friday, 9:30am–2:30pm.

No physical dispensing or stock-handling responsibilities.

An opportunity to use your existing qualifications and experience in a different way.

A supportive working environment.

What's on offer

• NHS Pension Scheme (23.7% contributions)


• Generous annual leave entitlement of 36 days including bank holidays.


• Staff social events


• Employee awards


• Free Parking


• Access to the employee assistance program


• A supportive and collaborative working environment


• Opportunities for professional development and growth

About us

We're a network of five practices nestled across the picturesque landscapes of Lincolnshire, catering to just over 43.500 patients. Always forward-thinking, we're constantly seeking ways to enhance our services for our valued patients.

Joining our team means becoming a part of a dynamic and innovative organisation that's revolutionising primary care delivery. If you're seeking to join a progressive and thriving organisation committed to delivering top-notch, patient-centred care, we're eager to connect with you.

Our mission is simple: to provide top-tier care tailored to each patient's needs while fostering nurturing work environments that promote growth and success.

We're dedicated to advancing sustainable healthcare through innovation and collaboration. Our core values—Opportunity, Enthusiasm, Supportive, Innovative, Family, and Balance—are not just words; they're principles we encourage our staff to embody and live by every day.