Terry Group Ltd are now recruiting for the below role:
Job Title: QHSE Coordinator
Department: Operations
Report to: Director of Operations
Who we are:
Terry Group Ltd are a British engineering company who have been working in the lift industry for more than 70 years. We design and manufacture our own lifts right here in Cheshire and fit them in homes and public buildings across the country and beyond. We are proud to provide our customers with nothing less than the outstanding quality, safety and service they expect from a lift provider they can trust.
Job Purpose Summary:
To coordinate and promote Quality, Health, Safety and Environmental standards throughout the business, helping the company meet its legal, regulatory and accreditation obligations. The role will coordinate training, compliance activities, audits, risk assessments, reporting and document control, while supporting continuous improvement across ISO quality, health and safety, environmental and other relevant management systems. Working across all departments, the QHSE Coordinator will provide organised, practical and approachable support that strengthens safe working practices, environmental responsibility, quality performance and operational efficiency.
Core responsibilities of the role:
QHSE Compliance & Management Systems
- Maintain and support compliance with ISO 9001, ISO 45001 and ISO 14001, together with any other relevant accreditations and management system requirements.
- Update, monitor and maintain the legal register, ensuring applicable legal and regulatory obligations remain visible and current.
- Maintain effective relationships with external health, safety and environmental competent-person services and other specialist advisers.
- Monitor and analyse existing QHSE procedures, identifying and implementing practical improvements wherever possible.
- Review company QHSE policies and procedures, ensuring they remain accurate, relevant, controlled and effectively communicated.
- Maintain robust document control arrangements, including version control, approval, distribution, filing, archiving and retrieval of records.
- Coordinate and maintain the QHSE audit programme, reviewing existing audit procedures and introducing new audit regimes where required.
- Coordinate external health and safety audits and support certification, surveillance and customer audits as required.
- Plan, undertake and follow up internal audits, ensuring findings, non-conformities and improvement actions are recorded, assigned and closed effectively.
- Coordinate and maintain risk assessments, supporting departments to identify hazards, evaluate risks and implement suitable controls.
- Coordinate accident, incident and near-miss reporting, investigation and monitoring, identifying trends and ensuring corrective actions are completed.
- Monitor fire safety arrangements, including coordinating fire drills, maintaining records and following up any actions identified.
Training, Onboarding & Workforce Engagement
- Coordinate QHSE elements of employee onboarding in conjunction with the HR Administrator, ensuring required information, instruction and records are completed.
- Identify training requirements, organise suitable internal and external training courses and coordinate attendance.
- Maintain accurate and up-to-date training records, certificates, competency information and renewal dates.
- Support and monitor workplace health and safety groups, including First Aid and Defibrillator teams, ensuring responsibilities, training and equipment checks remain current.
- Promote QHSE awareness across the business through clear communication, briefings, campaigns and practical support.
- Work collaboratively with managers and employees across all departments to encourage ownership of quality, safety and environmental performance.
- Prepare clear monthly QHSE reports for the Director of Operations, covering key performance indicators, audit findings, incidents, training, compliance risks and improvement activity.
- Coordinate and monitor QHSE action plans, following up owners and escalating overdue or significant actions when necessary.
- Maintain accurate QHSE record systems, including electronic and paper filing, archiving and evidence required for audits or legal compliance.
- Provide reliable day-to-day QHSE administration in line with agreed requirements, priorities and work schedules.
- Support continuous improvement projects that enhance workplace safety, product and process quality, environmental performance and operational efficiency.
- Maintain continuing professional development and apply current QHSE good practice to improve company systems and performance.
- Previous experience within health, safety and environmental coordination or administration is essential.
- Working knowledge of ISO 9001, ISO 45001 and ISO 14001 management systems and audit requirements.
- Excellent verbal and written communication skills, with strong active listening and the confidence to engage people at all levels.
- Approachable and collaborative, with the ability to build effective working relationships across the business and with external specialists.
- Strong organisational skills, attention to detail and the ability to coordinate a varied workload and multiple priorities.
- Ability to manage administrative tasks accurately, including document control, training records, action tracking and reporting.
- Strong interpersonal, analytical and problem-solving skills, with a practical approach to improving procedures and controls.
- Good general education and excellent computer skills, including confidence using Microsoft Office and business systems.
- Membership of IOSH at Graduate level or above is preferred.
Accountability:
- Effective coordination and maintenance of QHSE management systems and associated accreditations.
- Accuracy, accessibility and control of QHSE policies, procedures, records and the legal register.
- Timely completion and follow-up of audits, risk assessments, incidents, corrective actions and compliance activities.
- Coordination of appropriate QHSE training, onboarding support and accurate training records.
- Quality and usefulness of monthly QHSE reporting, KPI monitoring and escalation of significant risks.
- Positive QHSE engagement across the business and practical contribution to continuous improvement.
- Ongoing professional development and awareness of relevant QHSE legislation, standards and good practice.
Personal Attributes:
- Visible, approachable and confident in promoting high QHSE standards.
- Proactive, organised and dependable, with strong follow-through.
- Detail-focused while maintaining a practical understanding of operational priorities.
- Clear and constructive communicator who can influence positive behaviour and improvement.
- Curious and improvement-focused, with a willingness to learn and develop professionally.
- Calm, objective and professional when handling incidents, non-conformities or sensitive information.
- Collaborative team player who takes pride in creating a safe, compliant and continuously improving workplace.
We offer:
- Competitive Salary depending upon experience.
- 22 days holiday per year, plus statutory bank holidays and birthday day off.
- Company pension scheme
- 2 years salary death-in-service benefit from day one of employment
- Additional holidays after 5 years’ service
- Length of service is rewarded with additional days annual leave
- Cycle to work scheme
- Free eye test for DSE users
- H&S training
- Comprehensive in-house training programme to get you fully up-to-speed with the wide range of products manufactured.
*Parts and Labour
Proudly Designed and
Manufactured in Britain
Member of LEIA (Lifts
& Escalator Industry Association)