QC Coordinator

Fulkrum; Scotland; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Bonus scheme

Refer-a-friend scheme

Social budget

Job summary

Fulkrum is seeking a highly motivated QC Coordinator to join our Aberdeen team. You will coordinate QA/QC activities, source candidates to match client requirements, and liaise with clients to place personnel for onshore and offshore oil and gas projects.

This role requires strong organizational and communication skills, proficiency in MS Office, and familiarity with ISO/IEC 17020:2012 and Fulkrum procedures.

Qualifications

• Extensive knowledge of both onshore and offshore Oil and Gas industry projects.
• Proven ability to manage and develop client relationships effectively.
• Demonstrated ability to react positively and efficiently in high-pressure situations.
• Strong organizational and multitasking skills.

Responsibilities

• Handling client requests for the provision of QA, QC, engineering, project support, site, and office-based personnel.
• Sourcing candidates to match client requirements and preparing candidates for interviews with project/commodity information.
• Liaising with clients on proposal, interview, selection, and placement of candidates.
• Issuing successful candidates with information pertaining to their obligations and deliverables for assignments.
• Managing Fulkrum/candidate relations via care calls during assignments.
• Ensuring client SLAs and Fulkrum KPI's are met; protecting impartiality and compliance.

Skills

Oil & Gas knowledge

Client relationship management

MS Office proficiency

Communication skills

Organizational skills

Team collaboration

Tools

MS Office

Job description

Fulkrum is a global leader in inspection, expediting, auditing, and technical staffing services, delivering exceptional solutions to the energy, engineering, and construction industries for over 14 years. Headquartered in the UK, we have established a strong presence across six continents, serving more than 300 clients worldwide.

Our commitment to excellence has been recognised with prestigious awards, including the King's Award for Enterprise in International Trade (2023), the People and Competency Award at the EIC Awards (2023), and the Scale-Up Award at the WESCA North America Awards (2024). Most recently, Fulkrum was named the 2025 winner in the People, Culture & Optimisation category at the EIC North & Central America Regional Awards.

OurAberdeen Officeis currently seeking a highly motivated and experiencedQC Coordinatorto join our dynamic team.

Key Responsibilities and Duties

• Handling client requests for the provision of quality assurance (QA), quality control (QC), engineering, project support, site, and office-based personnel.
• Sourcing candidates to match client requirements and, where applicable, preparing candidates for interviews by providing project/commodity-related information.
• Liaising with clients on the proposal, interview, selection, and placement of candidates.
• Issuing successful candidates with information pertaining to their obligations, responsibilities, and deliverables for the duration of the assignment.
• Liaising with assigned Fulkrum candidates in matters relating to:
  • Fulkrum contractual terms and conditions.
  • Allocation of task-related documents (ITP, drawings, specifications, client-issued templates, etc.).
  • Receiving, screening, and submitting site reports to clients.
  • Handling client complaints.
  • End of assignment feedback.
• Advising candidates where reports/performance/timekeeping, etc., are not adhered to.
• Providing candidate performance updates upon request to the Coordination Manager.
• Managing Fulkrum/candidate relations by means of 'care calls' during candidate assignments.
• Being commercially aware when negotiating placements with candidates and clients.
• Identifying and driving new business opportunities with existing and potential clients.
• Ensuring that all client SLA's (Service Level Agreements) are adhered to, and Fulkrum KPI's are met.
• Ensure inspection reports and certificates are retrievable and stored securely.
• Participate in internal audits and management review inputs related to inspection outcomes and process improvements.
• Alert management to any conflict-of-interest situations or undue pressures that may compromise impartiality.
• Familiarity with ISO/IEC 17020:2012 and Fulkrum's documented inspection procedures, processes and policies.

Skills and Qualifications:

• Extensive knowledge of both onshore and offshore Oil and Gas industry projects.
• Full working knowledge of MS Office programs.
• Proven ability to manage and develop client relationships effectively.
• Demonstrated ability to react positively and efficiently in high-pressure situations.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with quality assurance and quality control processes.

Why Join Us?

This is an exciting opportunity for a driven QC Coordinator to showcase their expertise in a supportive and collaborative environment. At Fulkrum, you’ll make a tangible impact while advancing your career in the thriving global business sector.

We offer a fantastic working environment with a highly engaged team and consistently high eNPS scores. Fulkrum's success in attracting new clients and expanding our global footprint is a testament to our excellence and dedication. We have regular reward and recognition initiatives, a social budget, and a refer-a-friend scheme to ensure our team feels valued and motivated.

Join us to be part of a high-performing team with ample opportunities for skill enhancement and development. Be a part of our success story and contribute to our continued growth and innovation.

and become a valued part of our growing team!

Fulkrum