QC Controller

Great Bear; Telford; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Annual Leave – 20 days

Pension scheme – 4% employee and 4% 4%

Life Assurance - x2 annual salary

Wellness – Employee Assistance Program

Eye Care Vouchers

Reward & Recognition

Everyday discounts via benefit portal

Job summary

CML (Part of the Culina Group) in Telford is recruiting for a QC Controller on a full-time permanent basis. The role offers 4 on 4 off days (6am-6pm) and a salary of £25,445.42 per annum.

You will ensure correct procedures are followed for the handling and reporting of returned or rejected goods from the depot and maintain stock traceability using our WMS. Key duties include managing QC areas, processing returns and disposals, liaising with Customer Services, and supporting floor operations with

Qualifications

• Excellent attention to detail and accuracy in paperwork and stock records.
• Able to work independently and manage multiple tasks simultaneously.
• Proficient in Microsoft Office and Excel for reporting and record-keeping.
• Reach forklift licence is essential and driving duties may be required.

Responsibilities

• Ensure QC procedures are followed for all QC Held goods and returns.
• Maintain good housekeeping in returns and QC areas.
• Manage uplifts and customer returns and document disposal processes.
• Process transactions in the WMS to ensure traceability of stock.
• Liaise with Customer Services with clear, accurate information.
• Check video footage when required to verify matters.
• Provide floor support and assist with other stock functions as needed.

Skills

Attention to detail

Excellent communicator

Independent worker

Microsoft Office

Excel

Reach licence

Tools

WMS

Job description

CML(Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

We are now recruiting for QC Controller to join our team in Telford on a full time permanent basis!

Salary:£25,445.42 per annum.

Working Hours:4 on 4 off days, 6am-6pm.

As a QC Controller you will be responsible for ensuring that correct procedures are maintained in the handling and reporting of returned or rejected goods from the depot.

Key Duties of a QC Controller:

• To ensure that correct procedures are followed for all QC Held goods and correct return forms are completed, photos taken and the correct status is applied to the return.
• To manage good housekeeping within both returns and QC areas.
• Responsible for all uplifts and customer returns.
• To ensure that correct procedures are followed for all goods requested for disposal.
• To liaise with Customer Services with clear and accurate information.
• To process all Transactions relating to the above correctly through our WMS so that accurate records and traceability of stock is maintained.
• When required to check video footage to verify related matters.
• To provide support on the floor as and when time allows.
• Disposal (paperwork, preparation of loads, planning Deliveries/Collections with Swancote).
• Assist with other Stock functions such as Stock Clear Up, including clearing of CS, FORKLIFT & DEPOT location pallets after thorough investigation.
• Very occasionally, you may be asked to assist with Warehouse work such as PPT driving or Reach Truck driving (Licences must be in place) or Cross Dock or Stock receipting.

• Excellent attention to detail.
• Reach licence essential.
• Able to work independently.
• Knowledge of goods in, picking and despatching.
• PC Literate in Microsoft Office and excel.
• Excellent communicator.
• Have a flexible and adaptable approach to working in order to meet the requirements of the business, particularly at peak periods during the year.

As part of our drive to make CML a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave– 20days inclusive of the bank holidays.
• Pension scheme –We want colleagues to enjoy a comfortable retirementso we offer agreat contribution of 4% employee and 4% employer.
• Life Assurance- x2 your annual salary.
• Wellness –Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers –We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition –We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts- Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!