QA Supervisor

driscolls; Maidstone; On-site; GBP 36,000 - 48,000; Full time

Job summary

Driscoll's UK is seeking a QA Supervisor based in Maidstone with field visits during production season. You will oversee the QA team, ensure coverage across operations and coach colleagues.

You will work with growers, technical, procurement, sales and production to ensure quality standards from harvest to customer, maintaining food safety, labelling accuracy and continuous improvement across processes.

Qualifications

• Extensive experience in a comparable quality assurance role.
• Experience within soft fruit, fresh produce or similar fast-paced food environment.
• Ability to supervise, train and motivate a QA team.
• Strong communication skills across departments.

Responsibilities

• Supervise and develop the QA team and ensure adequate QA coverage.
• Coordinate staffing levels, annual leave and absences.
• Ensure compliance with customer specifications, quality standards and SOPs.
• Monitor quality at grower, harvest, intake and operations.
• Identify and communicate non-conformances to Technical, Procurement, Sales and Operations.
• Work closely with production to ensure packing procedures are followed correctly.
• Collaborate with allocation and production teams to ensure correct pallets and quality standards.
• Provide clear feedback to growers, Procurement and Sales regarding fruit arrivals and quality.
• Manage fruit quality and labelling issues and document appropriately.
• Review quality data, identify trends and support corrective actions.
• Support and cover for the QA Manager when required.
• Contribute to continuous improvement across quality and operational processes.

Skills

QA supervision

Quality assurance

Team leadership

Stakeholder communication

Quality risk identification

Attention to detail

Microsoft Word

Excel

Field-based experience

Soft fruit / fresh produce industry

Tools

Microsoft Word

Excel

Job description

About the Opportunity

Are you passionate about quality and ready to take the next step in your career within the fresh produce industry?

This is a Maidstone based position that also requires you to visit fields during UK production season. You will build close working relationships with colleagues across Quality, Technical, Procurement, Sales, Operations, Production and Allocations, as well as with our growers and other external stakeholders.

In this role, you will combine the daily supervision and development of our QA team with practical quality assurance activities. You will help ensure that our quality standards are consistently applied throughout the supply chain, from grower and harvest through intake and packing to the final customer.

Responsibilities

As our QA Supervisor, you will support the day-to-day management of the QA team and help ensure appropriate QA coverage across operational areas and working hours.

Your main responsibilities will include:

• Supervising, supporting and training members of the QA team
• Helping coordinate staffing levels, annual leave and other absences
• Ensuring compliance with customer specifications, quality standards and standard operating procedures
• Monitoring quality at grower, harvest, intake and operational stages
• Identifying and communicating non-conformances to Technical, Procurement, Sales and Operations
• Working closely with production management to ensure packing procedures are followed correctly
• Collaborating with allocation and production teams to ensure the correct pallets and quality standards are allocated to customers
• Providing clear and timely feedback to growers, Procurement and Sales regarding fruit arrivals and quality performance
• Managing fruit quality and labelling issues and ensuring these are documented correctly
• Reviewing quality data, identifying trends and supporting corrective actions
• Supporting and covering for the QA Manager when required
• Contributing to continuous improvement across quality and operational processes

You will also play an important role in protecting food safety, legality, authenticity, product quality and the integrity of the Driscoll's brand. This includes maintaining high standards relating to health and safety, hygiene, security and the environment

Candidate Profile

You will also play an important role in protecting food safety, legality, authenticity, product quality and the integrity of the Driscoll's brand. This includes maintaining high standards relating to health and safety, hygiene, security and the environment.

What you bring

We are looking for someone who combines strong quality knowledge with a practical and collaborative approach.

You will ideally bring:

• Extensive experience in a comparable quality assurance role
• Previous experience within soft fruit, fresh produce or a similar fast-paced food environment
• The ability to supervise, train and motivate a QA team
• Strong communication skills and confidence working with colleagues across different departments
• The ability to recognise quality risks and translate them into pragmatic solutions
• A well-organised approach and the ability to manage several priorities at the same time
• Strong attention to detail and the confidence to address quality concerns when needed
• Good working knowledge of Microsoft Word and Excel
• Experience within the soft fruit industry would be particularly valuable for this position.

How you will work

This is a field-based UK position that also requires you to work regularly from our Maidstone operations. You will build close working relationships with colleagues across Quality, Technical, Procurement, Sales, Operations, Production and Allocations, as well as with our growers and other external stakeholders.

You will report to the QA Operations Manager.