QA Specialist – Financial Compliance

Eight Financial Advice; Portsmouth; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid working 3 days in office

Performance bonus

Company-wide bonus when targets areHit

28 days holiday + holidays

Private medical insurance and life 4x

Wellbeing support

Mortgage and pension advice

Volunteering time 8 hours yearly

Regular socials & epic events

Job summary

Eight Financial Advice in Totton is seeking a meticulous Quality Assurance Specialist to uphold adviser quality, compliance, and client protection. You’ll review documentation, licences, and case submissions, ensuring regulatory alignment and internal standards.

You’ll collaborate with advisers and operations, identify risks, and guide cases through Salesforce workflows, maintaining high standards and client outcomes.

Qualifications

• Highly organised with exceptional attention to detail.
• Experience in financial services, compliance, paraplanning, or quality assurance.
• Confident with technical financial products and documentation.
• Able to manage multiple priorities in a busy environment.
• Proactive, collaborative, and solutions-focused.
• Committed to high standards and protecting client outcomes.

Responsibilities

• Review adviser documentation, suitability reports, and case submissions to ensure quality and compliance standards are met.
• Validate adviser licences and regulatory records.
• Support case triage and oversight through Salesforce and workflow systems.
• Produce and review Life Insurance, Protection, and Long-Term Care quotations.
• Identify discrepancies, missing information, or potential compliance risks.
• Maintain strong awareness of financial products, regulatory requirements, and internal processes.
• Work collaboratively with advisers and internal stakeholders to support operational excellence.

Skills

Attention to detail

Financial services experience

Quality assurance

Paraplanning

Regulatory knowledge

Communication skills

Tools

Salesforce

Workflow systems

Job description

Eight Financial Advice in Totton is seeking a meticulous Quality Assurance Specialist to uphold adviser quality, compliance, and client protection. You’ll review documentation, licences, and case submissions, ensuring regulatory alignment and internal standards.

You’ll collaborate with advisers and operations, identify risks, and guide cases through Salesforce workflows, maintaining high standards and client outcomes.