QA/QC Manager

QTS Data Centers; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated QA/QC Manager to lead quality assurance initiatives in construction projects. This role involves managing quality programs, training project teams, and ensuring compliance with quality standards. The ideal candidate will have extensive experience in construction and quality management, with strong communication and leadership skills. You'll play a crucial role in fostering a culture of integrity and continuous improvement, making a significant impact on project success. Join a dynamic team that values quality and innovation in delivering mission-critical facilities.

Benefits

25 days annual leave

32 paid volunteering hours

Salary sacrifice pension scheme

Employer-paid private medical cover

Employer-paid dental cover

Life assurance

Illness financial protection

Employee referral bonus

Qualifications

• 10+ years of construction experience, with 5+ years in quality management.
• Strong skills in data analysis and presentation development.

Responsibilities

• Manage quality assurance programs and train project teams.
• Lead project quality meetings and monitor inspection requirements.

Skills

Construction Management

Quality Assurance

Communication Skills

Data Analysis

Team Leadership

Education

Bachelor's Degree in Construction Management or related field

Tools

Microsoft Office (Excel, PowerPoint)

Procore

PowerBI

Job description

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The QA/QC Manager is primarily responsible for leading the development and implementation of project-specific quality programs aligned with the QTS Quality Assurance Program. The QAM will interact with project teams, including trade partners and vendors, to ensure adequate control measures are performed, produce expected outcomes, and lead corrective actions when necessary.

Duties and Responsibilities

1. Manage the quality assurance programs on one or more projects.
2. Train, manage, assist, and hold accountable other project-specific quality personnel, when applicable.
3. Provide training to project teams, including trade partners and vendors, on quality expectations.
4. Monitor and proactively recommend continuous improvement opportunities at the project level.
5. Document and communicate updates for assigned project(s) to the Development Quality Team on a bi-weekly basis.
6. Lead/Participate in project quality meetings to ensure adequacy of topics and participation.
7. Monitor project inspection and testing requirements and results.
8. Perform weekly jobsite walks with the General Contractor.
9. Periodically review project Quality Observation Reports for data integrity and follow up with teams for corrective actions when found to be deficient.
10. Understand and communicate the Key Performance Indicators (KPI’s) expectations.
11. Lead/Participate in root cause analyses when a nonconformance issue meets prescribed criteria.
12. Work alongside MEP Team to understand expectations and improvement opportunities during commissioning activities.
13. Participate in vendor/supplier factory tests, inspections, and audits.
14. Establish and maintain relationships serving as liaison with key QTS stakeholders.
15. Represent QTS interests as a leader in OAC Meetings.
16. Encourage vocal and visible recognition for quality successes.
17. Be a leading voice for INTEGRITY within the quality program to promote open and productive communication between all stakeholders.
18. Actively participate in internal QTS Quality improvement opportunities.

Basic Qualifications

1. 10+ years of construction experience.
2. 5+ years of quality-related management experience, including plan development, training, implementation, and continuous improvement.
3. Experience in Microsoft Office suite, specifically PowerPoint for presentation development and Excel for data compilation and analysis.
4. Be able to travel up to 50% of the time.
5. US Citizenship is required by law due to federal customer contracts.

Preferred Qualifications

1. Experience with Procore and PowerBI.
2. American Society for Quality (ASQ) certified CMQ/OE, CQIA, CQPA, CQE, and/or CQA.
3. Experience with delivery of mission-critical data center facilities.
4. Experience working with MEP trades.

Knowledge, Skills & Abilities

1. Strong communication and written skills.
2. Able to work effectively in a team environment.
3. Able to identify and communicate trends.
4. Demonstrated ability to prioritize, set, and meet targets.
5. Self-motivated with a proven ability to achieve results.
6. Ability to manage multiple concurrent projects and priorities.

Total Rewards

1. 25 days of annual leave and public holidays.
2. 32 paid volunteering hours per year.
3. Salary sacrifice pension scheme.
4. Employer-paid private medical and dental cover for employees and dependents.
5. Life assurance.
6. Illness financial protection including critical illness cover and income protection.
7. Employee referral bonus of $2,500 at the time of award, subject to eligibility.

The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. QTS provides reasonable accommodations for individuals with disabilities upon request. Please contact us at [e-mail] for accommodations.