QA Manager: Lead Food Safety & Quality Excellence

RGIT Australia; Cleckheaton; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

33 days holiday

Bonus plan 10%

Free dog food up to £100/mo

On-site parking

Pension

Volunteer days

Cycle to work

EV car scheme

Job summary

Pure Pet Food, a UK-based company, is seeking a QA Manager to lead the Quality Assurance team across manufacturing and fulfilment. You will drive continuous improvement, maintain QMS, and ensure SALSA and food safety compliance in day-to-day operations.

You will oversee HACCP, investigations, CAPAs, audits, and quality control, working closely with Operations and Compliance to elevate product quality and safety while coaching staff and promoting a culture of excellence.

Qualifications

• Experience managing or supervising Quality Assurance within a food manufacturing environment.
• Experience working within a SALSA, BRCGS or equivalent accredited manufacturing environment.
• Food Safety Level 3 or above.
• Internal auditing experience.
• Excellent organisational and communication skills.
• Ability to influence operational teams and drive continuous improvement.
• Strong investigation and problem-solving skills.
• Full UK driving licence.

Responsibilities

• Lead, coach and develop the QA team, ensuring high standards of performance, accountability and engagement.
• Manage day-to-day QA activities across manufacturing and fulfilment operations, setting priorities and allocating workloads.
• Maintain and continuously improve the site Quality Management System (QMS), ensuring compliance with SALSA, food safety, quality and legal requirements.
• Promote a strong culture of food safety, hygiene, quality and continuous improvement across the business.
• Oversee HACCP, CCPs, prerequisite programmes, validation, verification and quality control activities.
• Lead investigations into non-conformances, customer complaints and quality issues, driving robust root cause analysis and effective CAPAs.
• Monitor quality trends, KPIs, complaints, testing and non-conformances to identify and implement improvements.
• Lead internal audit programmes and support external audits, customer visits and regulatory inspections.
• Ensure production, quality and monitoring records are accurate, complete and effectively maintained.
• Oversee raw material, packaging and finished product specifications, environmental monitoring and testing programmes.
• Work closely with Operations, Compliance and other departments to resolve quality issues and improve operational performance.
• Support supplier quality, pest control, hygiene verification and cleaning effectiveness programmes.
• Coach and train production teams on food safety, hygiene and quality standards, including maintaining the site training matrix.
• Promote GMP,
• Clean as You Go
• and high standards of housekeeping throughout production.
• Ensure Health & Safety is prioritised within the QA team, including reporting hazards and near misses.
• Deputise for the Head of Compliance on day-to-day quality matters when required.
• Line manage and develop the QA team and hygiene operative, including one-to-ones, performance reviews and personal development.
• Identify opportunities to simplify, standardise and strengthen quality systems and processes.
• Support the introduction of new procedures, equipment and process improvements.
• Use quality data and trends to proactively reduce complaints, waste and non-conformances.
• Share best practice across both operational sites and foster a culture of ownership and continuous improvement.

Skills

QA management

Food safety

Internal auditing

Communication skills

Problem solving

Driving licence (UK)

Education

Food Safety Level 3 or above

Tools

SALSA knowledge

BRCGS knowledge

Job description

Pure Pet Food, a UK-based company, is seeking a QA Manager to lead the Quality Assurance team across manufacturing and fulfilment. You will drive continuous improvement, maintain QMS, and ensure SALSA and food safety compliance in day-to-day operations.

You will oversee HACCP, investigations, CAPAs, audits, and quality control, working closely with Operations and Compliance to elevate product quality and safety while coaching staff and promoting a culture of excellence.